March 2024 by Dellboy Dellboy
I would never recommend this garage to any more they scam people and over charge people I spoke to couple garages in monmoshire and they all said same I have called gwent police to as the owner thret to attack a disabled bloke as they won't provide paper work of test so I took to anther garage and it was simple fix .... it funny how a garage can lie so much and now the receptionist has lied to wow 20 years old just a kid lol ? karma works wonders on life I have told the BP garage to watch put for u all as your all scammera have a lovely day ....
March 2024 by Charley Adams
Dave has been looking after my Mercedes e220 for 10 years and it?s an old banger, he manages to keep it running like new and always get me involved with any repair so I fully understand what?s going on, this is very important to me. They use genuine Mercedes parts every time (I check lol). Hard to find a good mechanic you can trust these days. Price is fare and they are very talented team of car mechanics. Fully recommend.
December 2023 by Chris Williams
Very poor experience with MOT, labour costs expensive so we had work done elsewhere, only for them to fail retest on something very basic and try to charge for another MOT that they were conveniently unable todo the same dayFurther to Reply - I was not advised if the vehicle was taken elsewhere it would need a retest (and if I had I would not have taken it). It was gone for 5mins (next door) to have a clip fitted (as you advised that it should have been done by the other garage in the first place and that you were unable to do today - even though it took less than seconds next door). The reason why we took it to a different garage in the first place was it was half the price of your quote to start with - You obviously had an issue with me taking it somewhere else for repairs but when it was over £300 cheaper than your quote who wouldn?t .
October 2023 by Anderson Chilcott
Drove 30 minutes for them to of cancelled my booking for a MOT/service two minutes before I arrived at the garage and offered no compensation or even another booking! Terrible customer service.Service: Oil change
November 2022 by Talia Wheeler
Great service! Went to have wheels balanced at ATS on a Friday afternoon was told they were fine, they were not. Called DMS around 4.30pm that afternoon and they were willing to squeeze me in early Saturday. Balanced the wheels, was very helpful and polite. Couldn't be happier with the service.Services: Tire rotations
November 2022 by Paul.
This garage is absolutely amazing , took my car in with a DPF fault and glow plug issues and and other problems and was fixed very fast , no hassles , no problems and at a cheap rate too. even though i live in Cardiff , this is how much i rate the quality of their work as i will be taking my Audi back again and can 100 percent guarantee these Guy's.Thank yoy for also sorting out the mess that the previously used garage left my car in, you are complete life savers and the car feels like new again.Thanks again.Services: Auto exhaust system repair
November 2022 by Sam Jones
Easily the best and most supportive service I?ve ever received. A very unexpected fuel injector failure left me stranded but DMS sorted it and I had the van back in just 3 hours. I can?t thank the staff there enough. Easiest 5 star ever givenService: Auto maintenance
November 2022 by Scott cooler
Don't get an mot here. 4 major fails and said it would be over a 1000 pounds for diagnostics to fix. I fixed that issue they said would cost a 1000 pounds myself with a 5 minute YouTube video. Took it to another garage for a retest as they didn't let us know you could get a free retest within 2 weeks. I was expecting it to need the other 3 things done before it could pass, im now glad I went elsewhere though as it passed with defects and didn't fail on the other points which they put on the test as a major fail. Don't use, rude people and fail you on things other garages will not. Unnessisary mark on the vehicals record. Save your money and time by not going here.
November 2022 by Ewan F
Bought a car privately that had had a timing chain replaced by this garage 6 months ago. Crank bolt wasn't torqued properly and came loose, destroying the engine. Definitely wouldn't trust this garage with any major engine work.
November 2022 by Stuart Maybourne
Shocking behavior from an angry and aggresive nothing is his fault owner of this place, all abit shoddy both items of work carried out on my car were replaced within a year due to inferior parts plus parts even being missed off when being replaced, proper bodgy dont go here if you value your car.
November 2021 by peter mako
I wouldn't recommend it!!!Services: General repairs & maintenance
November 2021 by Hayden Gayle
Excellent service
November 2021 by Matthew Osborne
Fantastic experience. Due to time constraints I needed my mot and subsequent repair (coil spring replacement) completed within a few hours. They exceeded my expectations, gave me a fantastic price and completed everything within an hour and a half. Highly recommend this place. The MOT guy was very polite and helpful even though I was a little crabby and the receptionist kept me updated while I waited. I wish I lived closer as I?d use them for servicing as well. Well done DMS!!!
November 2021 by Lorraine Norman
Booked an MOT for my daughters car through the AA Smart Care. Excellent service, great customer service, will definitely recommend.
November 2021 by david jenkins
Booked in for a DPF clean, apparently cleaned out at the cost of 1 treatment of £120 but done it twice, I used rosstech diagnostics before it went in, DPF was measuring at 68grams also tested it when it came out with no change to DPF just a little higher than it went in drove home, whilst driving home I phoned them said that it didn?t work and it?s still reading the same as it went in, they said that it was cleaned, apart from driving home the car was stationary until my Audi appointment, they carried out full diagnostics and reported that DPF was at 71grams so the car was driving approx 30 miles since they did DPF clean, they are basically saying saying audi is wrong and so is my rosstech software which is latest updated version, it went in with 3 Faults, 1 of accelerator pedal correlation 2 DPF soot mass faults now if DPF was cleaned, so surely both results from my software would of changed and then Audi own diagnostic software would of seen some difference from exhaust pressure sensor readings, which they are blaming and also blaming that those pipes are blocked and giving wrong readings and I have stated well if they are blocked surely you wouldn?t be getting a lower reading if that was the problem, also exhaust pressure sensor also given higher reading only after driving which tells me it?s clearly doing it job in reading the pressure of the DPF, I have a reasonable level of maintenance skill regarding cars, he?s trying to pass the blame back to me cos I didn?t want him to look into the accelerator fault and was saying problems with ecu and giving me prices on that, I don?t see how my software and Audi software which has matched pretty much with regards of DPF and yet we are wrong and he?s right?????, if he?s carried out a clean at all clearly it?s not a very good clean or simply not done at all.
