December 2023 by Bernie Metcalfe
Absolutely impossible to get anywhere online or using phone numbers given, end up speaking to a robot. Called into our local branch in Rhyl to be told to ring the same numbers for help which can?t help! They obviously don?t employ anybody who knows what they?re doing.
January 2023 by Carl Aaron
Brilliant
November 2022 by Daniel Sanders
Staff just can't be bothered. Made the effort to go into store today and it was pretty quiet in there. I had been charged by a random company and wanted them to cancel that payment as it was fraud. The lady looked like she pretended to look on the system of what she could do but less than a minute later she wrote down their standard phone number and told me to call them. Surely this service is quicker and safer to do in store? Now I've got to spend an hour trying to get through to their awful online call centre. Nice.
November 2021 by Anthony Carroll
Disgusting bank !! Haven?t a clue what there doing would not recommend at all ??
November 2021 by sara day
Carnt even speak to a real person joke of a place
November 2021 by Caroline Wood
Santander says open at 9.30 Saturday. Travelled miles to get to this Bank and it was closed. Poor service. Update your website.
November 2021 by Joan Martin
The lady in the branch was not a nice lady she was called Mrs Lewis
November 2020 by Sharon Dugdale
Web site says open on sat until 2pm but shut please amend website
