If I could leave 1 star I would. Staff Saturday afternoon were rude. No customer service skills what so ever! A middle aged man told me to move out of his way so he could deal with the people who he was already dealing with. I wasnt even in his way!! I was patiently waiting at the counter to be served. There was absolutely... read full comment
June 2025
I have been with the halifax since I was 14, I'm desperately trying to get Certified Copy of my passport which I had with me. I come to their website. The Halifax says they do it, providing documents are not expired. And yet, when I went into this brunch, they tell me that they can't do it. Even though it's on the website... read full comment
May 2024
20 mile round trip to pay 3k in to Rhyl branch, oh look blooming closed on a Friday, absolutely useless!
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