October 2023 by Lyn Goddard
I?m in B&Q most weekends and the younger staff on the check outs are so helpful. Always willing to help and have a nice chat.I hope they all get the recognition they deserve as I?ve had a positive interaction with all of them every time I?ve been in.However, a couple of times I?ve been in I have noticed other members of staff maybe managers having a go at the staff. This should not be done on the shop floor in front of customers as it is not professional. The staff work so hard to deal with all customers at the end of their shopping trip.
September 2023 by Martin Keating
Ok for a smaller branch. Best check stock online before you go.
September 2023 by Scott Halliday
Staff are amazing they know there stuff and very approachable
September 2023 by Mark
OK staff, just like any other B&Q keep it cheap knock it out. Very poor service.
September 2023 by Lola Henry
Recently visited as decorating my newborns room, lovely quick and efficient experience. Staff were super helpful. Big thanks to Harriet who helped us mix our paint to the perfect shade even though we were being so fussy! Would recommend this place
September 2023 by James Griffiths
Well laid out store, really helpful staff and got everything I needed
August 2023 by kevin Glover
Just come out of b and q Rhyl and experienced a blazing row with the manager telling somebody off, about six members of staff all there, really raised voices on the shop floor. What poor behaviour in public, whatever was wrong should be done in the office and not on the shop floor. Big bully of a chap !!! Seemed to have it in for one man
August 2023 by Patricia Williams
Went into the Rhyl store today to buy laminate flooring, it was on a really good offer, saving me over £60. I asked for some help to work out how many packs I would need at the desk, a guy named Danny came to help me, he worked out what I would need, took it through the checkout and helped me put it in the car, even though it was pouring with rain, thank you very much Danny, excellent service.
August 2023 by Vivienne Coles
I like B&q I just find it very hard to find someone when you need to ask a question ..they are never on the shop floor ..but on the plus's side thf staff are really nice and helpful and friendly when you find someone to o help ... need more people on the shop floor
August 2023 by Tracie Rice
Orders online drove half hour to get there to be told by some snotty young man who was chewing gum that the items were o.o.s. No apology, Great customer service. Not
July 2023 by Nigel Evans
Needed product yesterday. Three very helpful members of staff helped me solve my problem. Thanks guys and gals.
July 2023 by Peter Kemp
Very helpful lady on the paint mixing, really appreciate her help.
June 2023 by João Moreira
Nice large store. Massive selection as you would expect. Competitive prices although sometimes you can find cheaper items on local stores. Staff as usually very friendly and useful.
June 2023 by Pam Parsons
B&Q ?Worst stores. Ordered 5 trellis panels for home delivery. Website advised they were in stocks and available for delivery to my home address. Order cancelled on day of delivery!! Out of stock. Ordered again and the same thing happened. Bit the bullet and tried a third time and alas, Order cancelled ? this time it was because they were allocated to someone else. Well how about MY allocation? Bought and paid for 3 times and now awaiting 3 refunds. UNBELIEVABLY POOR customer service.
May 2023 by Oliver Richards
Had a problem with my delivery date for some worktops, went to the Rhyl store for some assistance and am pleased to say that a guy named Pete resolved my issue efficiently and to my absolute satisfaction; also thanks to the very polite and helpful young lady at the cou ter who directed me to Pete. Full marks.
