February 2024 by Dave Martin
Fantastic response from both staff following a telephone call to explain I had left my medication at home while visiting relatives, on arrival ( sat 10/feb ) I gave personal details to the wonderful staff and 10 mins later I was provided with medication, fantastic and very pleasant staff thank you again, you saved me a +200 mile round trip???
February 2024 by Matthew Jones
Really friendly and helpful. Diolch
October 2023 by Nan Your
horrible service was told to kill myself by manager
September 2023 by June Morton
Absolutly awful been in few times now to purchase different items to be told not in stock, this time tried to buy covid testing kit the shop appears to have nothing in it
August 2023 by Lee Wood
Disgusting attitude towards customer service. The pharmacist was rude and disrespectful. Would give zero stars if I could.
August 2023 by Sarah Davies
I had left my repeat prescription at home while on holiday. The staff were so helpful to me, and managed to get me my medication for the length of the holiday
May 2023 by jonathan charnock
Update your bank holiday opening times? inconsiderate reptiles
February 2023 by Kirsty Parry
Thank you to the fantastic team at Rowlands for not only helping me whilst ill on holiday when local health centres refused but they did it with compassion, friendliness and exceptional customer service. From the first phone call to walking out of the chemist with antibiotics they had a total focus on helping me and finding a solution. If every establishment could use this as an example of how to have a can do attitude instead of a work to rule attitude the world would be a better place. Thank you and keep up the excellent work you do.
February 2023 by Nicky
Working away from home for 3 days and I discovered i had left my medication at home. My nearest pharmacy was Roland?s so i called in and explained my predicament and both the assistant and the pharmacist couldn?t have been more helpful if they tried. Not only did they have the exact medication the pharmacist didn?t charge me , i wish the chemists in the England were like this. Thank you both for your kindness and first class service x
February 2023 by Dave Parry
Wow! Just brilliant. Got a problem 15 minutes before closing. Sorted and resolved. This is how to do it, from problem to solution in 20minutes. That is can do and you guys can do!!
November 2022 by IE Tomos
Abysmal service, appalling attitude. I felt sorry for the staff as they seem genuinely embarrassed by the chemists complete lack of interest in helping me.I did manage to get my emergency prescription in Aberdyfi. Which is a mere 60 miles away.
July 2022 by Catherine Parry
Staff very rude, unhelpful and lacking knowledge. Staff looked at me and other customers as we were a piece of s%*t. This is sadly my local pharmacy but I will be getting my prescription from another local pharmacy a few miles away from now on. Awful place
November 2021 by Peter Gill
I was Banned by a locum after a counter assistant threatened to quit when my doctor put me back on suicide watch meaning prescription pick up three times a week instead of weekly. Over a comment I made about dog fouling in Pwllheli. Was shuffled up to the high street instead. At 59 years old this is the first time I have ever been banned from anywhere. Plus high street chemist closes down forever in a couple of months. Quietly disgusted
August 2021 by Patricia Zubrinic
I've been a couple of times, staff is very polite and helpful. Only once had to speak with the chemist, he was very thorough with his advice and indications.
