November 2023 by Alun H
Always superb service here, speedy and efficient, great bunch of friendly helpful people working there.
September 2023 by Tom Cross
Knowledgable staff who were more than happy to give advice around parts required
August 2023 by Nicholas Reid
Went in to sort out a return. Dealt with by the lovely Sonia. Thank you for sorting us out
May 2023 by Cheryl Hopkins
Can't fault the staff. Prompt polite staff. In-store stock computer gave me the information I needed for the product I had to but urgently for my son for his work. ( New safety boots).
February 2023 by Annys Darkwa
Brilliant customer service
September 2022 by M NR
Good location, very helpful staff
June 2022 by Mal Thomas
The staff are very helpful and polite
June 2022 by Brian Knapgate
Very helpful for what you want
April 2022 by Ronan Barrett
Great service with excellent employees, specifically from the employee Murph. Extremely helpful and patient with DIY learners
March 2022 by Patrick Lewis
Got to be the slowest around. Downloaded the app because I was told it would be quicker for collection and it actually made it slower.
December 2021 by Anthony John
Spoke to a lovely lady at the shop front. She was really cheerful, chatty and couldn't have been more helpful. I couldn't find ther tap tops I wanted in the catalogue. She found them straight away and had them on the desk in minutes. The whole transaction couldn't have taken more than ten minutes. I fitted one set as soon as I got home and they were perfect.
November 2021 by Carlton Breezy
Today in Treforest I went to the plumbing section I've been to 100 times to buy something. I was told I couldn't be served there because it's trade only and I had to go to the counter in the adjacent room to be served by THE SAME PERSON. So I did what I should have done in the first place and go to Toolstation. I will never shop at any Screwfix store again.
November 2021 by Mart Morris
Staff very helpful and friendly, never any problems shopping in here, quick and easy.
May 2021 by Michael Lam
Fast efficient service, the young lady that served me was very friendly and was very apologetic that she was new and maybe a bit slow.Which I said it is no problem as I know what it's like, would go back no problems.
March 2021 by Ashley Davies
Too busy with DIY fans, tradesman and women needlessly hanging around. Did not receive my order status ready text after 2.5 hours so I had to ring customer services in order to establish whether my £180 order was ready for collection. Pretty amateurish company pretending to be trade friendly.Always an item out of stock or always an issue of some sort.
