January 2024 by paul ashman
Good variety of pet supplies
December 2023 by Wikuusiaa
Nice place, i like customer service there, everybody are helpful. Animals look good and clean.
December 2023 by Tommyhamster
Wonderful shop to pick up pet supplies, staff are very helpful and informative
December 2023 by Dee Crute
Good location and lovely staff!
October 2023 by A B
Went to this shop today to buy some more fish for my tank which has been going for years I just wanted some more fish in there. It?s a 80ltr tank with just 6 neons and one angel fish . When I was looking around most of their tanks had dead fish in and many poorly looking fish . I decided on getting two baby angel fish and asked for a staff member . She started asking loads of questions which I answered , then I suggested if she is that bothered about how am I going to look after them why so many dead fish in their tank and look after theirs first. She snapped at me and said their tanks are clean and there might be a couple of dead fish in there but they had other things to do. Where I was standing there was at least 6 dead ones right in front of me. And the rest in the other tanks. To me their live pets should come first. It?s not nice to see all these dead fish half eaten? then she said she is refusing to serve me and walked off so I asked for a manager and an explanation why is she refusing as I am only stating facts.. she carried on walking off. When he came I suggested him to have a word with the staff about how to treat customers but he was not interested and said ?so what fish do you want then? I bought the ones I wanted , he totally ignored the fact how rude the girl was to me, he wasn?t overly polite either , and I had no apology from anyone , paid £89 as I was leaving and not even a thank you or a smile or anything. This store need serious training on client care and how to speak to customers. I will definitely won?t be returning in the future to this store.
October 2023 by Garry
A caring for the welfare of animals store would not put flight animals ( rabbits / Guinea pigs in glass fronted viewing pens directly on the floor. Where I have seen toddlers banging the glass and dogs trying to get access. Where are the RSPCA when blatant abuse is plainly visible.
October 2023 by B LW
Nice place and lots of great stuff
August 2023 by william Paul Young
Great staff so very dedicated and helpful plenty of parking places and disable friendly there is a lift up to the vets plenty of room
August 2023 by Caroline Walcot
Awful management and customer service, will never use pets at home again.
August 2023 by Paula Jones
Love this store always helpful staff and my dog loves going to the vets especially when his favourite staff are on. They're the best?
July 2023 by gareth meredith
Pets at home staff are lovely and helpfulReceptionists on vets for Pets are helpfulVets there ain't compassionate or nowt
July 2023 by A
A small store that doesn't have all the stock that some stores have, but a decent enough selection. The staff are friendly.
July 2023 by Andrew Stevenson
Great pet shop with a big range of pet supplies and friendly staff.
June 2023 by Louise Hopkins
First visit to this store today and will return. Staff very friendly and helpful. The young lady even helped me take an item to the car as I was unable to carry both items.
June 2023 by Cheryl Hopkins
Flat disabled entrance. 3 disabled bays for parking outside. Helpful staff. Clean crisp presentation of store.
