March 2024 by Matt Smith
Really happy with the experience I had. Had to wait a week for an appointment (often the case with a good garage) but they identified the issue quickly, called me to explain what was wrong and how much it would cost to fix before proceeding with the repair, and then fixed it within a few hours. Paul was very helpful and professional. Thoroughly recommend.
February 2024 by Robert Williams
The boys are great and very helpful will recommend them ?
February 2024 by Lisa Rhystyler
Excellent. Thank you so much for sorting out my Alfa Romeo. I appreciate not the easiest car to work on but you have done a great job.
October 2023 by suzanne rees
Great service, never had any problems here, fair price, boys are great
October 2023 by Paul Mould
excellent work done in good time. Good diagnostics of car's condition. price reasonable
September 2023 by Richard Wort
All good ,pre booked MOT was accomplished on time.
August 2023 by Karolyn Danielsen
Been taking our RS4 to MS Autos for the last 5 years. Can't thank Mike and his team enough for the exceptional service we received on a recent issue with a complicated electronic problem. They went above and beyond to resolve the issue of which we can't fault the service of Mike and his team. Thanks Mark and Karolyn
July 2023 by Patricia Hamilton
My 2nd year of M S Autos doing my MOT.Really friendly staff, fast and efficient. They explained everything they did with my car. An excellent price. Would definitely recommend this garage for any work that needs doing on your vehicle. Great job guys.
July 2023 by sarah barnes
Paul is a wonderful head of house, calm and informative, a breath of fresh air. He keeps the chaos of the busy Techs in order even when he's rushed off his feet too. Great team all round. My car was spot on after they did all the work. Thanks to a great team
July 2023 by liz osborne
I've used this garage for yrs, excellent services provided, very reasonably priced, basically very good garageServices: Exhaust
July 2023 by Matt Swarf
Excellent service, very knowledgeable staff and trusted.
April 2023 by hanahan
Lovely folk. Very reliable and honest.
March 2023 by Kihana Bianchi
My MOT was about to expire and they fit me in without question and got it completed that day! I am really grateful and such lovely staff!!
December 2022 by scott
Great honest garage had my class 7 MOT done there twice now. Last time was great service in and out within a day despite repairs needed and garage super busy. This time even better more work was needed still in and out in the day. To top if off I also asked for a part to be replaced as I thought it was near worn, they ordered part but didn't fit because wasn't needed, I know a few places where that wouldn't be the case. See you next time, cheers
December 2022 by Gail Watkins
I'm beyond Upset. I waited 4 days for my Car to go into M&S Autos. I rang first thing on the Tuesday Morning. Matt on Reception explained that due to a shortage of Mechanics that would be unable to see me before Friday & so my Car was booked in for the Friday. I was asked if I could bring it in as early as possible & so, on my day off, I brought my car which had No Headlights & No Windscreen Wipers to M&S.Speaking with Matt & Paul on Reception I handed over my keys & was told that someone would contact me Mid Morning with an update! ,,,,, Because I am Out of Area I walked into Pomtypridd for a couple of hours & waited for their mid morning Call Back .... Well I waited & waited & WAITED!!!!!! I rang them back at Midday, 4 hours later & was told that no-one had looked at my Car as yet! .... I am a Patient Person, I eventually decided to get on a Bus down to visit my Mother in Whitchurch & as I was doing this realised that my Mobile was running out of power! I rang M&S in order to give them my Mother's landline number & thought that I might ask whether 2 hours later anyone had taken a look at my Car!!!! There was an extremely Sharp reaction from Matt, in relation to him already having told me that they only had 2 Mechanics Working (not the first time He has been a little brusque/abrupt I would add!!) ... This was 6 hours after I had first brought my Car in, after having waited 4 days! ..... I then replied that I would come to collect my Car at 4pm as if they had been unable to rectify the problem I would be driving Home in the Light with No Lights!!!!!! ..... Long Story short I returned at 4pm, 6 to 8 Men standing around the Garage, it looked as if my Car was JUST being looked at, it had been there 8 hours at this point & was told that it was an Electrical Problem & they could not do anything! ...... It would have been appreciated if they could have looked at it sooner! I spent much of my day waiting to hear back! A call simply to update after an 8 hour wait would have been appreciated, there was none! ..... Proprietor & his Father have always been extremely pleasant! I had no dealing with them today! But as a Customer I prefer to be kept updated & to be treated politely, the response I had was Offhand & a little Rude! An 8 hour wait for Nothing! I'm Hugely Disappointed with the Service Today!Service: Electrical
