January 2024 by john williams
Turned up at 13.35 to be ibformed by a member of staff the store closes vetween 13.30 to 14.30 for lunch. Never known as Boots store lose for all staff to go on lunch at the same time.
August 2023 by Paul Oakley
staff are very polite one problem you have to wait quite some time for medication to be available I was told half hour and was still waiting forty minutes later
April 2023 by Ashley Crimmins
Usually busy but as my doctors are extremely slow sending prescriptions over (diabetes stuff) They sort me out every time, excellent customer service ?
April 2023 by lauren hern
Messed up my mams prescription by trying to give her someone else's and promised to order the right things in. Then when it came to picking up the right packs for her abscess, they hadn't even ordered it.Also was told by the pharmacist that they couldn't order in saline solution to help clean out where the abscess was, yet when the prescription was given to Mayberry's, they said "fine no worries. We'll get that ordered in for you and it should be here by Tuesday."Honestly wonder how this place is still open as they have one poor lady running the counter on her own, as well as stacking shelves while the rest of the assistants seem to be all gathered at the back of the pharmacy counter laughing and giggling away.Also they seem to choose when to open back up, even if their sign says 1:00pm until 2:00pm. I will not be coming back until this is sorted out as it never used to be this bad.
April 2023 by David James
Seem incapable of handling a monthly repeat prescription, and will not answer their telephone.
December 2022 by Lee Thomas
Turned up at the store at 9 o'clock to be told the store wasn't open yet as they were waiting for the pharmacist to arrive. How professional! Walked past 25 minutes later and a long queue of people were still waiting outside. By this time I had got what I needed from Lloyds Chemist.I stopped using this store months ago as parcels which I'd ordered were going missing. No explanation given!
November 2022 by Gwyneth Hollister
They never answer their phone it's engaged all day they must take it off the hook not to answers calls
August 2022 by Nailz25 TTV
Absolutely shocking that these are still open. They have next to no staff so every visit takes about an hour just to get medical supplies. They close on days there supposed to be open with no excuse or reason to why they have shut. Just close down already.
July 2022 by Jamie Skyrme
Absolutely dreadful place. Never got anything. Prescriptions are literally non existent. Staff just haven't got a clue. Same as the majority of boots stores to be honest.
April 2022 by Sasha
Absolutely shocking. Excuse after excuse, put in a prescription on the 12th of april?STILL NOT HAD THE ITEMS. Been told there was a major out of stock and to come back the following Saturday, still nothing. Told to come back Tuesday the 19th still nothing back. Bare this in mind the items are for a premature baby and after being fobbed off for the third time i will definitely be taking back my daughters prescription and going elsewhere. Even tried calling the pharmacy a total of 96 times since Saturday and not once was it answered Absolutely disgusting and lazy attitude. Ps it?s available online but I shouldn?t have to pay for it when it?s a prescription. Avoid this boots!
March 2022 by Lisa Tubb
Tried to pick up a prescription for 3 days. It?s always closed. I can only make it in the afternoon. The note on the door says they open at 2.30, but I?ve been from 4pm onwards and it?s locked. A woman was leaving as I arrived today and posted keys through the door as she left. I asked what was going on as I needed a prescription collected urgently and she just replied ?yeah? and walks off. This is disgusting! Imagine if people are relying on prescriptions and completely run out of medication!
February 2022 by Ed Newton
What is going on with the pharmacy? Nothing ever ready. Often have to make return visits.And closing for lunch??? We're not in the 1970s!Staff pleasant enough, but need more of them I think.
February 2022 by Steven Blacker
What?s going on in this place they don?t ever open on time . Yesterday they were closed at 11am when the signs say open 9-5 pm they also have a home made sign next to it saying closed for lunch there isn?t a boots in the uk that shuts shop for lunch someone needs to sort the staff out they do as they please your finding more and more with big chains staff do as they please.
January 2022 by kim williams
Can't get prescriptions ready on time. My surgery picked them for my script ànd they never have it ready for me
January 2022 by Solusmaximus
Almost impossible to contact this store via phone. No one ever answers. I called today over 20 times, gave up after an hour.