March 2024 by JUNAID CHISHTI
Poor services
March 2024 by Julie Waterhouse
Friendly and helpful welcome plus efficient service
January 2024 by Wolf Moon
Had urgent delivery but lazy driver went to wrong address, had to travel by train to puntyclun to collect it myself. FedEx always fails to deliver my parcels no matter where in the world I reside.Staff were helpful at the base, just a shame they can't deliver
November 2023 by james bolem
Rubbish service, held on to my item then sent it back to sender, unable to talk to a human at the local branch to resolve the issue. Actually worse than parcel force
September 2023 by Eva Ali
Exelant
September 2023 by Josh N
Had to go to depot and track someone down through their locked front door, their phone lines will not put you through to a human being however hard you try, the online chat again is a Bot only and will not transfer you to a human.I'll bare this in mind the next time I'm looking for a courier, I won't use fedex again!
August 2023 by RICHARD NORMAN
Had an email yesterday telling me that my delivery would be between 08:40 and 12:40hrs this worked well because I was able to take the morning off. At 12:40hrs the delivery window then changed to before 18:00hrs. What?s the point of telling people a time if they don?t bother sticking to it?. A 4hrs window is large enough.
August 2023 by Craig Patterson
Avoid, tried delivery 5 times to wrong address - even with my telephone number did not ring me - order arrived a week late after numerous messages to seller - at least they were helpful.Avoid ?
August 2023 by James Clery
2 days and can?t deliver. Who do they hire to drive for them?
July 2023 by Tomcat Zorro
Shockingly low level of service!!!Zero stars rating!I did receiveNotifications for this item to be delivered for three days straight. As followsWednesday by 8pm then Thursday between 0830 - 1230, then by 8pm again then Friday between 0820 - 1230 then by the end of the day 8pm again!....then they returned 38 pounds of weight item to the shipper and rudely lied that I wasn't available for delivery.I spent 3 extra hours in office on each these days to wait for the delivery.Your delivery man /driver never turned up or even give me a call.Four members of staff + 24h security guard work in this office.The item had been re shipped by seller again. Don't screw it up this time cause you'll ruin my holiday starts this Friday evening and I'll make sure you'll pay for it.Don't not hesitate to contact me on mobile number provided if you for some reason can't find the address.Absolutely disappointed customer.
July 2023 by Fatoumatta B Touray
I parcel needs to be delivered 29th June but still now it's not and when track it saying in transit in Pontyclun FedEx. And there is no number for customer service to talk to. Bad service.
May 2023 by LesLey Klompenhouwer
No way to speak to a human and ai just gives the same answers.
May 2023 by Rob Jones
Have had 2 ?sorry we couldn?t deliver your parcel? through the door. Downloaded the app as advised but doesn?t find bar code when scanned. Not ordered anything so have no tracking number
January 2023 by Mark Gregory
Easy enough to find, not too busy at the time.
January 2023 by miracle worker
Perfect postcode. Must have government photo id
