April 2024 by Samantha Baghurst
I am absolutely disgusted with the behaviour of the staff here. I visit here regularly with my little one I totally understand that during school holidays funky monkeys get really busy. But I am sick to death of my son being pushed shoved and hurt by the hooligans who are old enough to no better, make my son cry and not apologise. Yesterday when I visited the soft play centre once again the same thing happened to my son resulting him getting hurt. I had a little word with the mother and she had words with her son that hurt mine she was so damn rude infront of other children/parents and when I came to a member of staff all I got from her was what do you want me to do about it ?? yes I agree it?s 100% adults supervision but as work colleagues isn?t it your job to make sure the soft place centre is run safely smoothly and not to have children hurt. Lastly I will make you aware the toilets smell flushes don?t work well and the food is over priced. And not a good variety healthy items for children to eat and drink. I will not be returning again
March 2024 by Ioan Meruta
I want to rate this 5 stars but the only reason I rate it as 1 is because you let adults all day long, everyday to use the slides. First thing when you guys see a child around 10 years you say he can't use the slides (for obvious reasons) but don't mind the adults using them.
February 2024 by lovely buddy
Excelent wacky warehouse
February 2024 by Kate Hatherill
Food isn't great and can't take your own but two nice big play areas for children and it was nice and clean
February 2024 by Oluwakemi Owoniyi
I had my son birthday today at funky monkey Newport, a place my kids loves so much I always take them there as I pay for the membership, I have been going there severally without any issues what so ever, with staff being amazing, so my son said he want to have his birthday party with his friends there not knowing the venue will actually spoil the mood of the day, two little kids have issues, the other boy push my 3 year old son and they said my son bite the other boy, the mother came to shout at me and my friends, I try apologising but she keeps shouting till I flare up, but it seems the staff actually take side of the other parent, should I say because she is white and we are black I don?t want to conclude on that, but you can actually do better, Because u guys even check the CCTV to see what happened and yet u made my Son birthday moody, You guys went to apologise to her without apologising to me, I am really really disappointed in you guys, I choose not to say anything anymore cos of my Son, The manager can actually do better, I was explaining things to her and the only thing she can say is stop shouting at me, you can do better, she is ur Customer and so am I.
February 2024 by Amalia Barrett
Omg I love this soft play so much! Very well maintained and organised, the food is good and diverse and THE STAFF IS AMAZING ??? Love you guys
February 2024 by Jodie White
Visited with my 7 year old one year old and autistic 9 year old (he?s only just turned 9) and was refused entry absolutely heartless and was not impressed with either of the women working here attitude towards it! Save your money and go to party n play it?s cleaner staff are more friendly and the kids will have way more fun! From what I saw it still looks just as run down and god forbid you give your baby an Ella?s pouch ? it?s a shame location is convenient but the little girls on power trips really arent helping the already rubbish reputation.
February 2024 by S Bel
It's not as big as I thought, and the music is too loud, it's like in a night club.The screams of kids playing is enough noisy they don't need music on top of it.We left with head ache. Not going back.
February 2024 by Abbie Williams
Lovely play area and good value for money, wish the toddler area was a little bigger as can be a bit crowded at times but will defo be attending more often as my little boy gets older :) staff were lovely also
February 2024 by Mariam Almadhoun
Lovely for kids and parents, staff friendly.
February 2024 by Joanna Goodwin
My son loves this soft play
December 2023 by Helen Chowdhury
Nice place, little bit cold though. Possibly because it's winter but could always put the heating up as the rest of the store was warm.Nice coffee variety available.Kids all enjoyed themselves.There are little play shops for the kids, a garage, supermarket ect. These are just empty rooms so would be better if they had toys to show the room they are supposed to be. Ie food and baskets in the shop or some toy tools in the garage. Will help the kids imagination and role-playing.
December 2023 by Miguel Marques
lovely place loved it, kids have good fun and the chips are great.Very kind workers here as well ??
November 2023 by Marina Dimitrova
My twins had their birthday party last Sunday. Everything was great, the food was nice. Staff is very friendly and always helpful. Kids enjoy it a lot, especially the disco room. Highly recommended. Thank you
October 2023 by Cameron Payne
Packed all the time.
