October 2023 by kathleen smith
Very happy polite and efficient service. Always happy with contact tests and any changes for eyesight improvements
September 2023 by Peter Mitchell
Friendly helpful front desk service, polite, efficient Optician clearly giving any information I require and easy to understand. Not sold frames that are the most expensive but those that suited me best. All round good experience, highly recommended!..
August 2023 by Helen Cronin
I alwats get excellent service from Vision Express. Their Huddersfield branch identified my glaucoma condition in its early stages, and now I am with Pembroke Dock who answer all my questions and provide excellent service. I feel safe in their hands.
May 2023 by Michael Murphy
First class better than Specsavers they listened to me 10 out 10
December 2022 by Karen Girling
Brilliant service thank you for repairing my glasses.
October 2022 by Joyce Wood
Thought everyone was very professional and friendly,helpful every question was answered a lovely experience wouldn't go anywhere else.
October 2022 by ZanyBoii 02
Had a really good examination at the opticians cannot fault them
September 2022 by holly powell
Vision express opticians very helpful and polite and explains everything and if your not sure about anything they say they explain it all to you
July 2022 by iain franklin
1st visit to vision express. Very impressed , welcoming staff, polite , reassuring and professional. I have a genetic eye disease linked to my family and the staff listened to me and I was thoroughly checked and examined. Eye test was relaxed and very well done. Afterwards no pressure was put on me to buy glasses and when I did I decided what extras I wanted and again no pressure put on by the staff. Glasses aren?t cheap especially if you choose varifocals but again everything was my choice. Will definitely use again. Recommend
June 2022 by Diane Neale
Can't say I'm at all impressed with vision express service in Pembrokeshire. I needed emergency Eye advice.Rang the pembrokedock opticians, very unhelpful answer phone message also looked on website..Rang the 0800 number....apparently they were shut for the week. I then rang Hwest branch.....answer phone message telling me they weren't open, although according to the website they should have beenI gave up and contacted specsavers....wonderful service.
January 2022 by Julia Watson
Staff are very friendly and optician is very good I would recommend this store to anyone who wants first class service ?
November 2021 by Malcolm Peters
Excellent customer service.Very dog friendly.Very helpful explanations and clear options on glasses.Malcolm Peters.
September 2021 by James Carroll
Excellent treatment by a very competent team. The desk staff were knowledgeable and efficient. They helped me to make my decision on my new glasses and were very friendly.The optician was excellent and had a very friendly manner which kept me laughing throughout my examination.I would recommend Vision Express to anyone having sight problems.
September 2021 by Eileen Seal
Very professional. I was very impressed with every aspect from the first checks through to the final arrangements. They are even fitting the new lenses into my old frames from another very well known Optician (glad I didn't go there as they wouldn't do that).
September 2021 by Hannah Pickering
Very friendly and helpful in explaining all their products and all they do to help seek what problems you may have with your eyes. Very caring and kind to. All is set up well with Covid disinfecting and distancing to.
