January 2024 by Nisey Smith
To be fair every single member of staff on customer service are so moody and you're waiting a long time to pick up items you have ordered online.
December 2023 by Robert Warren
You buy in bulk quantity street in Asda the best the shop is open Christmas Eve it looks like it?s open boxing day as well. Not Christmas Day time the other day off stuff. Great shop for shopping at Christmas
December 2023 by Peter Brierton
Always well stocked. I?ve never had any issues getting everything I needed first visit.I park in the large free car park across the road, which has never been an issue for me.Staff friendly and helpful. 5 stars from me!
October 2023 by Roger Coates (Dodger)
Far better than 3 years ago. Staff much more trained and very good especially the fast checkouts.
September 2023 by Sean Priddle
Gareth the delivery driver went above and beyond tonight, they forgot some of our order and he returned at 10pm off his own back to complete his delivery he?s truly an amazing gentleman and face of the company, couldn?t of been more helpful ?
July 2023 by Gavin Elliott
Will never use asda again absolutely fed up of ordering food online only for most my items to not arrive or replaced and then the items that do arrive have to be used within a day due to them being passed there expiry date along with the fruit being black or squishy. I'd like to think that some of the staff have training when it comes to stock control and actually checking products but judging by my last 2 orders clearly they have no training or lack of it. Safe to say il be passing this on to trade and standards! Disgusted isn't the word!!Also when ringing to speak to someone regarding this matter I was passed around to four different people before the phone got cut on me and they all had no reason to give or clearly time and patience to deal with the matter!!
July 2023 by Aimee Rees
1 star because you have to pay for the privilege of shopping here. Mental
June 2023 by Chris Birmingham
I do like using this branch of ASADA. People need to realise, that this is quite a small store. But makes up for that, with their lovely staff. Living local, I don't fall foul of paying for parking, but appreciate, this is unusual, in this day and age. Not sure who overseas parking, but probably, our 'tourist unfriendly' County Council. Keep up the good work ASDA you deserve it.
June 2023 by Sarah Wilkins
Shocking I would give less of a star if it were an option. Have to pay to park and use the store and when asked where the toilets were located in store (heavily pregnant at time) I was directed across the car park where I again had to pay! Will never use this store again.
June 2023 by Steve Phillips
Great value for money and a wide choice available really impressed
February 2023 by Michael Bunce
Went this morning to get a pair of mens jeans and t shirt but don't have nothing of mens apart from socks and underwear the rest is all womens. Not good
December 2022 by Sarah Nand-Lal
Really poor click and collect experience. We usually shop at alternative click and collect supermarkets (Tesco, Aldi etc) but this Xmas decided to shop with Asda due to availability of slots. We confirmed our order ahead of collection but still had a 15min wait in the allocated bays, despite the rest of the car park being incredibly quiet. We did have an employee offer us somebody else's order whilst we were waiting though :/ Even worse than that was the way we received the goods; We had ordered in excess of 120 items specially for Xmas day and to our amazement they weren't packaged in anything. This meant we had to hand ball everything into our car loose, hardly ideal when you've got a long journey home. Your competitors give out compostable bags / boxes to make the experience better, the least you could do is to advise shoppers. The whole click and collect experience needs to be reviewed, not least having some lighting near the dedicated bays, so you can at least see what substitutes you've been given. Need to do much better!
December 2022 by Quetelet
Relatively modestly sized ASDA branch.+'s...The public toilets for Pembroke Dock are located in the ASDA car park.Discount for keyworkers who hold Blue Light Cards.ASDA, rewards scheme is excellent and well worth downloading to your smartphone.A range of recycling facilities are located adjacent to the supermarket.24 hour Cashpoint located at this supermarket.-' s...ASDA Staff are frequently gathered under the awning smoking.Car park is pay and display.Supermarket is small, so there is a limited choice in comparison to Asda' a full range of goods.
October 2022 by Kev Morris
Great place to shop staff are great if I need help always willing to help 5stars
August 2022 by Wayne Barge
Food delivery ordered for 10 till 12 delivery, no sign at 13.30 so we called helpline which was hepless, happy to cancel the order and make us wait 5 days for refund, tried phoning Asda Pembroke direct and you get told to phone the helpline. So at 13.45 we have no food, no refund and Asda online have us on hold waiting for us to give up and hang up - appalling customer service
