November 2023 by Lynn Worthing
I'm absolutely ? pleased with my new glasses its the first time I've ever bought glasses from them so everything was new too me,from the test by Lucy,Helen helped me choose the frames and Roy done the dispensing everyone was excellent and I couldn't have wished for a better team who talked me through every detail.I will certainly be using them again and I'd highly recommend them to anyone
November 2023 by michael bufton
I LIVE 28 MILES FROM THIS STORE IN NEWTOWN,I WENT FOR AN EYE TEST ON OCTOBER 2ND 2023,THEY SAID MY PRESCRIPTION HAD CHANGED,SO I HAD TO HAVE NEW LENSES AND FRAME,TUESDAY 17TH OCTOBER WENT BACK TO PICK UP THE GLASSES,THE GLASSES WERE NOT RIGHT WITH THE LEFT EYE CAUSING PROBLEMS WITH VISION AND HEADACHES,I PHONED THE STORE AND THEY MADE AN APPOINTMENT FOR ME TODAY WED 25TH OCT,THEY CHECKED MY FRAME WHICH WAS OK ,I EXPECTED A RETEST TODAY BUT NO,I HAVE TO GO BACK ON NOVEMBER 20TH FOR A RETEST,JUST NOT GOOD ENOUGH .DONT KNOW WHAT THEY ARE PLAYING AT.NOT HAPPY AT ALL WITH SPECSAVERS IN NEWTOWN..
October 2023 by Ros Jones
They are very thorough, my glasses are great . They explain everything .
September 2023 by Ron Down
Great service, the staff were attentive.
August 2023 by frank pursey
Excellent service, from lovely friendly staff.
August 2023 by Adrian Ince
The examining opticians are always excellent, thorough exams, plenty of time to discuss concerns. Yes, it is worth the extra tenner for the OCT scan if you are 50+ or your family has a history of glaucoma.The dispensing part of the business always leaves me feeling confused by the various offers, and it takes weeks to manufacture glasses - I remember when there was a lab inside many Specsavers and you could get them the same day.Scratch resistant coating is a joke - I would hate to see what non-scratch resistant lenses look like after a few months of gentle use - opaque?!
July 2023 by Glenn Lambert
Always receive great service at a very competitive price. There is never any pressure to spend more than you need to. They are very busy and thorough so don't always get the phone. But I left a message and they got back to me, and although I had missed an appointment were courteous and respectful and rebooked me the same day.
July 2023 by Adrian Baldwin
Such friendly, knowledgeable staff - I wouldn't go anywhere else! :)
May 2023 by Peter Dawes
Professional caring optician Lucy who help me understand best way to proceed.
April 2023 by Curious Cabbage
Rang up needing an urgent appointment due to losing vision in my eye. They assured me they would return my call as soon as they had someone available. 7 hours later still no call back. Unable to get hold of anyone due to nobody answering the phone! For such a widely known and respected company I expected more. Certainly wouldn't refer these to anybody!
April 2023 by Sandra Jones
Took my elderly mother for post cataract appointment. Staff very friendly. Very patient testing my mothers eyes. Also very patient and helpful choosing frames.
March 2023 by Mark Ingle
Budget specs really means budget. Last time I went to get new glasses I asked for variafocals, had to have lens,s redone as they went way out of range with a slight glance away from the front of my head.Broke the arm, of course they don?t carry spare parts you have to buy an entire new frame.Sadly no more, regular independent opticians may cost a little more but I have been disappointed too many?s times with Specsavers that the supposedly cheaper option has proved to be more expensive..
December 2022 by June Morris
Best fitting glasses I've ever had. So comfortable and the shape I've been searching for a long time.
December 2022 by Scabious Jollity
Can't praise them high enough! Unflappable, professional, and friendly.
November 2022 by Gillian Western
Both my husband and myself have been here a few times to have our eyes tested and we both think the staff are really helpful and friendly and the gentleman who owns this branch especially is extremely knowledgeable but also very friendly
