September 2021 by Julie Stephenson
Only giving one star because there is no zero!!! Bad manners. Very rude and unhelpful. Manager is the worse. Surprised they're still there. Boasted that they've run the post office for 15 years.. Not surprised to see other people with similar experience. Should be sacked and replaced.!!!
May 2021 by Dani Maughfling
Completely unacceptable behavior from the man working in the post office towards customers. There is no situation in the world that calls for screaming at people.
April 2021 by VanessaA-62
Postmaster is rude, and unhelpful. Totally unnecessary. Very unfortunate that no other post office in Newtown.
April 2021 by LesleyM-385
The chap who runs the post office is very rude. He has upset me on many occasions. Should not be working face to face with customers .
March 2021 by GoDan Stachura
Very unpleasant staff working in the post office on the tills... unprofessional, rude and not helpful at all. Every time I have to visit the post office, I just dread going in there - both the guy and that lady are just pain to deal with. I believe that if you cannot treat people with respect and kindness, you should never work directly with the customer... such a shame to give 2 stars where I would love to give 5 stars for all the postmen and the guys working on the till at the back of the post office where you pick up your parcels - they are kind, helpful and professional.
March 2021 by Konrad Starzycki
Horrible service. Women who work there is really rude manager is even worst
February 2021 by KonradS-11
Horrible service. Manager is rude
February 2021 by Leah Beth
The man in the post office is horrible, unhelpful rude and aggressive, I left there in tears. From reading all the other reviews looks as though he just hates life and likes to inflict misery on others- will avoid at all costs will travel further if I have to.
October 2020 by marek bajor
Paid for digital Passport service. Photos were returned by Passport Office. Newtown Post Office refused liability as they say this paid service is not guaranteed. I took my custom to a High Street Photographer and had no problem at all. My advice, look at the very small print before handing over money and find more understanding Staff!
October 2020 by Christina Connell
Very helpful when I left glasses on counter and struggled with a return item. Gentleman really knows his way around some of the complexities of Royal Mail.
September 2020 by jojo33
Staff are so rude and unpleasant when serving. I Only go in if desperate. Would be ashame if it closed due to not been used.
April 2020 by WillC-17
Gentleman is really unpleasant to deal with for no apparent reason??!
July 2018 by Eliot Collins
A small Post Office, attached to a even smaller party/fancy dress shop. The service is adequate but fairly slow. The party shop itself is rather miserable.
Definitely not the worst Post Office in the area, but not the best either.
February 2015 by Keith Russell
I am writing to complain about the Postman unlocking our porch and throwing mail onto the floor instead of using our postbox which is there for the purpose of receiving mail and NOT letting it show , should we be away.
Is it normal for a postman to unlock doors and enter houses without the owners permission ?
I want this practice stopped or I will contact the police