October 2023 by Ade Jordan
Incorrect pharmacist advice - twice now.Earlier in the year I went to ask about eczema on the eyelid and was told nothing was licensed for that and they couldn?t recommend any emollients either. GP later said that was rubbish and told me to use low dose hydrocortisone cream for flare ups and recommended two emollient brands to try that had versions specifically for eye areas. Boots even sell one of them.Yesterday the pharmacist told me that kaolin & moprhine was no longer available for sale and that it wasn?t a Boots thing and I wouldn?t be able to buy it anywhere, despite my surgery?s recommendation, so I didn?t bother trying elsewhere. Turns out that that was utter rubbish too, and I?ve just ordered some online (as no local chemists are open today) which means I?ll have a few more days of discomfort, due to their incompetence.Pharmacists are supposed to be there for expert advice and take the pressure off GPs for the more minor stuff - that clearly doesn?t apply to this one.
September 2023 by Rachel Chelmick
Friendly efficient staff
July 2023 by Ellie Jones
Very professional and courteous
April 2023 by Andy Newham
Efficient service, friendly staff with useful by text prescription repeat service.
March 2023 by sarah Marshall
Appalling customer service, went for a perception, was handed it back saying not in stock, didn't even offer me an alternative. Very rude. Went to Morrisons pharmacy got my perception, ordering the rest as not in stock will definitely go there again. Not boots .
December 2022 by Peter Dawes
Very helpful staff helping me pick perfume for my wife.
November 2022 by Juan C Garcia
Always clean and well stocked, the staff very friendly, helpful and quick to serve.
October 2022 by bethany mcnulty
Found exactly what I was looking for and young lady at the checkout was pleasant and helpful
September 2022 by Robert
It's Boots.Busy when we visited. Only staff behind the dispensing area.Had difficulty finding what we were looking for and no staff available to help.Didn't bother waiting went to Superdrug instead.
August 2022 by Simon Lee
I collect my prescribed medication from this Boots' Pharmacy department. Efficient and reliable service. Friendly staff, too.
August 2022 by Jane Thomson
Had a number 7 skin analysis, very impressed with the resultThe consultant was fab
June 2022 by helen williams
Very helpfull staff only went in to collect prescriptions 1 wasn't ready so she put in an emergency request for me.
May 2022 by Jackie Butler
Its a Boot's. Generally staff are helpful but not always.
May 2022 by David Morris
Shocking service.No one on tills serving
February 2022 by marek bajor
Changed Pharmacy to Boots s Lloyd's Pharmacy were unreliable. Picked up my monthly meds today only to find that when I got home half of meds missing. They were apologetic but, as I have depression it makes matters difficult for me. So disappointing. Further on, mistakes again, Staff not bothered in helping to fix problem, conveyed to Pharmacist who just went on to deny their second mistake blatantly lying to my face. Would never use again! One member of Staff in particular most unhelpful and can only reason that she may be Racist, in this day and age is totally unacceptable, very hard to raise this with Boots Head Quarters. At one point where meds had not been dispensed it tipped me over the edge and i attempted Suicide due to the service, Staff need to be more empathetic and receive training around Mental Health.
