March 2024 by Dr M. Irvine
Amazing company - wonderful service - zip went on a cushion and they had it collected, repaired and back to us within a week.Service like it should be. Many thanks
February 2024 by Helen Kempson
Loved the choice of sofa and fabrics, great it's a UK company - but do not buy the feather filled cushions if you want to spend your life plumping them up - sofasofa customer service will tell you its a maintenance issue, but to keep them fresh you need to do this every night, open zips on covers and cushions to achieve this. Blocked me from social media for pointing this out!
February 2024 by Katie Edmonds
Outstanding service, communication, product... I could go on and on. Love my sofas the quality and colour is amazing. Steve and Derek the delivery gents were so lovely and professional with dust sheets etc. Thankyou will be recommending to all I know. X
January 2024 by Jen Pritchard
Great showroom with lots of lovely sofas. So impressed I've ordered a sofa bed and am waiting delivery. I will let you know more when it comes.... watch this space=]
January 2024 by Teresa Newman
Good quality products, amazing customer service, have had 3 lots of sofas over the years would highly recommend
January 2024 by Elizabeth Turnbull
Such a great choice and lovely helpful sales lady, Ceri.
January 2024 by Thelma Griffin
I bought the Agatha 3 seater sofa from SofaSofa. Looks gorgeous but unfortunately very uncomfortable as the cushions (foam/feather) offer little or no support. So annoyed with myself that I let the return date pass. The foam filling might offer more support but informed that's approximately another £200. Customer Servicres very friendly but couldn't help as return date had passed.
December 2023 by Y B
So happy I stumbled across SofaSofa, the service from Kerry was brilliant...I needed to arrange my own collection in order to get my sofa in time for Christmas, but the team were excellent and I'm delighted with our sofa. Thank you!
December 2023 by Jan Wieldraayer
Very nice staff, very nice furniture, very comfortabele..... in the shop! It's just a great shame that's not what you receive at home. We wanted firma cushions, we got soft ones. Back breaking, looking for a replacement now. Which means our purchase from SofaSofa wasn't such a bargain after all.
December 2023 by Simon Pell
Great showroom - lots of choice - annoying to get in with a Pram due to steps and parking
November 2023 by Aria Gianquitto
Amazing service, friendly and helpful team and high quality sofa- cannot recommend sofasofa more.
October 2023 by Lynne Hayes
After looking for ages for good quality well priced sofas we found SofaSofa. The fact that they manufacture all their own products drew me to them and the choice of shapes and fabrics was brilliant.I didn?t just want to order online as it is quite a considered purchase, so I firstly did an online viewing with Kerrie (who did a great job) of the Grosvenor chairs and decided they were the ones I wanted but then we decided to visit the showroom in Crumlin. It?s a good 3 hours from us but it was totally worth it. We were shown round by Wendy who was brilliant and we settled on the pavilion material in Dove, a beautiful heavy linen look. With a bench footstool in a contrasting colour. The experience was a real pleasure and we have just had the sofas, chair & footstool delivered by two really professional delivery men.The whole suite looks amazing, from the fabric, manufacture and design. I would highly recommend SofaSofa for quality furniture top class customer service and delivery times, it took 2 weeks from placing our order to delivery, that?s a fantastic service.I?m now looking at the sofas in another room and wondering if another visit to Crumlin would be good !Thank you SofaSofa.
October 2023 by Laura Humphreys
I went in for a sofa at short notice directly from the show room as our house had been flooded. The team couldn?t have been more helpful and in a week we had our new sofa home, and they managed to get a matching armchair made. The sofa and chair are well made, good value and look great- we have had a lot of compliments! Our old dog is NOT allowed on the sofa?
October 2023 by Kevin Butler
Wow!!!!We have just bought a new Sofa and a couple of stools in the Malmo Range, finished in Soft grain Tan Leather and it is really great.Although we are hundreds of mile away from the factory it really wasn?t a problem deciding what we wanted.Initially we looked online at the massive range of furniture. Once we made our initial decision we requested swatch?s of materials. These arrived a couple of days later. We then contacted SofaSofa and set up a virtual viewing of our intended sofa. We spoke to Kerry Tarr and she could not have been more helpful and we immediately ordered our sofa and stools at a really competitive price. She said we would probably get delivery in 4 to 6 weeks as they made the furniture in their factory locally and had been trading over 40years.Within a couple of days We we contacted by Rachel Woolf confirming delivery would be in 3 weeks. True to their word the furniture arrived last night (4th October 2023) and even the delivery guys were really helpful and courteous. I would definitely recommend this company to anyone. The furniture is really well made with great fabrics at a really competitive price. Forget about your high priced department stores and go direct to SofaSofa for a better piece of furnitureKevin & Linda ButlerWallsend,Tyne and Wear
October 2023 by R R
Looking for a couch and armchair with washable covers it didn?t take long to find SofaSofa in Google. Seeing what looked exactly what I was hoping for I requested a brochure and fabric sample via the website; these arrived within days. Of course I was further very pleased to find the items I wanted to order were on special offer at the time so no hesitation to order straight away.Things just got better with subsequent emails from the lovely staff at SofaSofa checking that everything was good for me (offering bespoke service if I wanted to customise my order) and, to top it off, letting me know that I could expect delivery within 5 weeks- much earlier than advertised! And they?ve arrived today- delivered, in horrible weather, to my out of the way home involving lots of steps to my door, by two lovely cheerful chaps who put the finishing touches to what can only be described as an excellent experience provided by a company who clearly put customer satisfaction as their top priority.I highly recommend SofaSofa to anyone looking for high quality furniture with excellent customer support and extremely good value for money. Well done to all the lovely people at SofaSofa ????!
