March 2024 by Luke Nguyen
Dr M-B was very professional and competent and did a great job. Also made me feel very much at ease. Would fully recommend the practice!
December 2023 by Zoey Davies
Always polite staff who are effective with time management and regulations
October 2023 by Phillip Jones
Polite professional and friendly as usual for my visit today.
June 2023 by June Davies
Great practice lovely staff very polite and professional
May 2023 by MJ
Rotten attitude and impossible to contact. Very threatening and arrogant. You completely miss the concept of the service industry!
February 2023 by julie connors
I have been scared of dentist for a long time .6 years ago was my last visit to a dentist, I was accepted at Risca dental practice and was very frightened to go to my appointment. I attended and was put at ease straight away. I have had fillings and a tooth extraction and can honestly say it was a good experience lovely staff and never felt a thing.
January 2023 by Russ Davies
Dropped in to see if I could get an appointment to fix a cracked filling - was seen there and then, sorted!! Great service, staff were lovely and helpful, can't ask for more.
December 2022 by Jon Whitehouse
Great service. Best dentist in risca
November 2022 by Jane Beechey
Cannot get through by telephone! You wait on the line after all the information is spewed out, only to be told to ring back later! No email address either. Trying to cancel an appointment properly, to avoid being fined, or struck off and now have to resort to good old fashioned Royal Mail!
November 2022 by paster gamer
I called the practice during covid and had some telephone advice with a Dentist which worked for me and then no problems for a while until a few days ago . I was not informed that I had to make appointments for check ups and had assumed that I would receive a letter to go for a checkup . I had assumed that because of Covid and there would be a backlog .No one informed me otherwise .A few days ago I had an Abscess and was in agony I called my Dentist .Well I say my Dentist as no they had removed me .I was told that they didn't call you or text or send letters now for check ups . However my son who is in the same Practice did receive a text asking him to go for a checkup. This has really really upset me. So just be aware that this could happen to anyone. Not a nice feeling ..Whilst I am glad that they are continuing to look after my sons teeth I feel really let down by them at the practice and I haven't done anything wrong . If I had been informed I need to make appointments I would of done so . It's really added to the stress of being so poorly.
November 2022 by Craffer Johnson
I lost a front filling while eating on Sunday. Bank Holiday Monday so phoned Tuesday morning new filling the same afternoon, excellent.
November 2021 by boohoogamer
Had a really bad experience. Had an appointment for emergency there. I suffer with ptsd so I get really nervous and anxious. Told them this beforehand. Once there I had the sense that they didn't want me there to begin with. I felt super awkward and couldn't wait to get out of there. Receptionist was nice, whoever gave me treatment needs to work on her people skills. Very appalling. Writing this 3 months later as I went to another dentist for a second opinion as my issue was not fixed. I would avoid these personally
November 2021 by daniel D
Terrible service avoid!!
November 2020 by Jenna Vaughan
My daughter sees Dr Owens there and I never fail to be happy with how comfortable he is with her. He is more than happy to conduct the appointment in Welsh, which is great and he really puts her at ease
November 2019 by Catherine Meredith
Cannot thank Rees and the staff enough. Never had so much pain from tooth ache, suffered all weekend, phoned first thing this morning to see if there was anything they could do to help me. I was greeted by a lovely friendly receptionist who empathised with me and gave me 3 options for appointments for today. Glad to say the dentist was gentle and took away the 'culprit' , no fuss, no pain and no discomfort. Great service guys, lovely people, thank you so much. I cannot recommend the practice enough .
