March 2024 by John B
Great first experience at Promotive, following a recommendation. They were very professional from start to finish. Had rear discs & pads replaced, front pads and an MOT. They managed to fit me in at short notice, got the work done on time and cheaper than anticipated. Chris kept me informed throughout and I felt like a valued customer even though it was my first visit and a relatively simple job. These things go a long way in my book. I wouldnt hesitate to use them again.
March 2024 by Peter Cotter
Chris and John are totally professional in their approach to their work. They explain what they are going to do and will answer any queries I may have. I have used them on more than one occasion and am always happy with the work they have carried out.They just did a transmission service on my e class and I am more than pleased with the work. Its not easy to find a garage you can tust but it is with no hesitation than I give them five starsRecently I had an issue with vans addblue system. I called Chris and he fitted me in straight away and went to work on finding the issue. It turned out to be a vacuum problem but took a full diagnostics to find the fault. The bill was very reasonable and was more than happy. great service thank youServices: Transmission
March 2024 by Rupert Jequier
The team at promotive are always super helpful and always manage to provide support even with little notice. I have used them several times and will be going back.
March 2024 by Nigel Davies
Outstanding value for money service on my BMW 2 series, vehicle check, major service and brake fluid change with OEM parts £100 cheaper than a main dealer. Online service record updated and courtesy not dissimilar to a main dealer! Thanks Promotive and in particular Chris ?
March 2024 by Joe Thomas
Honestly can't thank Chris and the team at Promotive enough. Knowledgeable, friendly and helpful in every aspect and really care about the work that they do. Can't recommend them enough!!!
March 2024 by Karen Beale
service carried out today on mercedes slc excellent service as usual everything explained clearly been using promotive for 20 years Thanks John Chris & team
March 2024 by Thomas Rossiter
Fantastic experience from Promotive replacing a down shifter paddle on our BMW 2 series. I bought a car and had it delivered from a car dealership in Norwich and Promotive dealt with them to arrange the repair. Very friendly service and great communication every step of the way.
February 2024 by Fiona Howells
Chris and the team were fantastic, helped us out in short notice, thank you
February 2024 by Holly Sheady
Beyond grateful for everything Chris and John at Promotive have done. After having a few car troubles, I called Promotive garage to see if I could book it in to have a look at the issues. From the offset Chris and John were so extremely helpful, my car got towed to their garage and from the moment it arrived to picking my car back up I couldn't be more grateful for everything they done for my car. They went above and beyond to do everything they could in my best interest. Myself knowing absolutely nothing about cars, I trusted Chris and John to do everything they could, which they did AND MORE. They helped me regarding my warranty with frequent updates on the latest news. I genuinely could not be more grateful I have never had such a positive experience with a garage until I come across Promotive, I cannot recommend them enough. Thank you all so much for helping me as much as you did, making the experience nothing but stress-free.
February 2024 by anthony hayward
Excellent customer service first class attention to detail highly recommended
February 2024 by Just looking Around
Great service and keen prices. They always try to help.
February 2024 by Anthony Chess
John, and Chris recentl completed a full service on my 435d X drive. All completed professionally, wih great customer support. First class , ...recommended.Service: Auto maintenance
February 2024 by Avril Griffiths
I was more than happy with the service provided. Chris gave me regular updates on the job being done on my car. I would highly recommend the company, very professional, will be using them from now on for my annual service and MOT.
November 2023 by garry telford
Got back to me very quickly with a quote . Moved me forward on the day when my plans changed so that I would have use of car earlier than expected. Nice waiting area and plenty of offers of hot drinks. Five star service
November 2023 by Manfred Byrne
Took my wife?s mini for a full bmw serviceat this gem of a garage that I had forgotten about, I first visited this establishment about 17 years ago and the service and their knowledge is still second to none.Many thanks to Chris and John for fantastic service not forgetting John the owner who has built a strong brand with his vast knowledge and expertise.
