January 2024 by Paul Hillier
Great customer service, although Molly was disappointed at her weigh-in she?d not lost an ounce!?
December 2023 by Paul Stanier
Usual store set up, well stocked, friendly staff
December 2023 by jamie mckay
Great shop for all your animal needs,very fussy when buying any fish though
November 2023 by Maarten ?Tony? S.
The most friendly and helpful staff, I swear.Called up to check stock of a few items, received the requested info nearly instantaneous and got advice by at least 3 different people (WHICH WAS WELCOME) without promting; the large amount of choice was a bit confusing for me but my cat approved of all the items brought home!All in all, that particular experience was exemplary and the previous have been enjoyable at least.Definitely recommend you get their savings card and go to town with the vouchers (in the app)!
October 2023 by Sam Maurice
Always fantastic in here. Friendly, knowledgeable staff who care about animals!
October 2023 by Frances Gray
Did not have the particular harness for my dog, but otherwise excellent.Staff most helpful.
August 2023 by Adrian bjj
Was told i could not have 2 gold fish in a 100 litre tank .bear in mind these were juveniles . Less then 2 inches .
June 2023 by Gethin Sugar
A fairly large Pets at Home. The shop sells a wide variety of items, including all the essentials for a variety of different pets. Most products are reasonably priced and you can also get some good bargains from time to time.They offer a very convenient click and collect service. A lot of items are available for collection the same day but you might need to wait a few days for other items.The staff here are always very helpful.
June 2023 by Nina Clarkson
A great well stocked pet shop. A large car park outside and staff are happy to help carry things to your car if you require it.
June 2023 by Chris Wright
Very well stocked knowledable staff and good value
May 2023 by Mair andRichard
Needed a new type of harness for our extremely nervous cockerpoo. Staff member at Newport branch called Rach helped fit out little dogs new harness and whilst he wasn?t a happy chap, Rach was calm and patient, making the whole experience less stressful. Very friendly and professional ?
May 2023 by Ben Morse (Voldamorse)
Great staff, friendly and know what they are talking about. Have helped me out tons when looking for Specific things for my dog
May 2023 by James Tuhey
Always good value for money and they turn around our online orders nice and quickly
May 2023 by Mair and Richard
Needed a new type of harness for our extremely nervous cockerpoo. Staff member at Newport branch called Rach helped fit out little dogs new harness and whilst he wasn?t a happy chap, Rach was calm and patient, making the whole experience less stressful. Very friendly and professional ?
April 2023 by shvne
Can't fault the service. We arrived from Cwmbran as we were after 2 male guinea pigs as we had recently lost ours. All staff were very friendly and very informative and we had decided to take Bits and Bob's who were adoption pigs.The staff member who helped us out ( Beth i believe ) was very very friendly and was very careful with our new pets. She clearly loved pigs and even showed us some of her own pigs too.She gave very good suggestions of accessories etc and made sure that they were comfortable in the carry box to take home! A different girl was at the checkout but was again, very nice and polite and very professional. Very interested in the pigs and that they were going to a hood homeOverall a fantastic experience and the best Pets at Home we have shopped at! And ultimately, the pigs were well kept, healthy and are already loving their new home!My wife loves them so much, thank you!
