June 2025 by Natalie Heamez
The team at LT Chemist are absolutely wonderful ? such a lovely group of ladies who are always kind, helpful, and genuinely understanding. Visiting the pharmacy has become something I actually enjoy now, thanks to the warm, friendly atmosphere. You?re always welcomed with big smiles and a friendly chat, which really brightens your day.
What makes them stand out is how nothing is ever too much trouble. They go above and beyond to help and always make you feel valued. The personal touches, like remembering your name, make such a difference and show how much they care about their customers.
And if you?re walking your dog, be prepared for even more smiles ? they always have a little treat ready and are just as excited to see your furry friend!
I truly wouldn?t go anywhere else. Exceptional customer service like this is rare ? LT Chemist is a real gem in our community.
June 2025 by Tracey Rainbow
Been coming here for a few years now, and I have to say BEST CHEMIST ive had ! And i have to leave this review because there not given enough credit these fantastic people ! Each and every single one of you !!! .. Joanne! Meg! Shona! Emma! and Ken ! What a team you are .... You pull togther as a team should be when times a tough ? and I've seen you all struggle... and you just pull on through every time ! well done guys ... your all fantastic at your jobs and you always sort out my stuff .Thanks so much for everything you have done for me over the years ? xx
May 2025 by Paul Carey
Best chemist in Newport by far the staff are very friendly very professional nothing is an issue for them. Emma is very knowledgeable and has a great way with people
Honestly would recommend this chemist to everyone
5 Stars
May 2025 by Ann Channing
I've just collected my monthly prescription from L.T.Chemists, I would like to say it was a pleasure as always ? The staff go over and above every time I've had a question regarding my medications. They are always polite to their customer, very professional,
Knowledgeable and always ask how you are. My GP Surgery has a chemist on site I have chosen L.T. Chemists to collect and fill my script as its always a pleasant visit.
Keep up the good work
See you next month
May 2025 by CORNELIUS OMOLE
The one star given to them, they don?t even deserve it just that there?s no zero/half star. I have never see a pharmacy that?s always quick to let go of their customers, going extra miles is not in their dictionary. I have never been serve by the team, rather declined your request. They really need to step up their games.
March 2025 by Ty Fonty
Really helpful ladies brilliant service can?t fault them keep up the good work outstanding service big thank u and the lady delivery driver is amazing thanks
January 2025 by Wayne Leonard-Knight
Awful! The woman behind the counter was rude and unhelpful! In this day and age a modern company closing for lunch! Honestly so unhelpful! Especially if you?re restricted on time aswell! No thought for patients at all! Would not recommend! I?d suggest a lesson in customer service for the woman on the counter who simply re-marked ?what it?s lunch time? gee thanks very much for your consideration! I?m ill and just want to
Get this prescription and go home! So nice to see such great customer care!
December 2024 by andy moss
Absolutely useless get my meds wrong every month and the rude staff are never in the wrong it's always someone else's fault.
October 2024 by Sarah joannunciata
Absolutely fantastic pharmacy . The service is lovely. Very caring and always try to help with any enquiries. I wish I could give them more stars. Thank you L.T chemist staff.
March 2024 by Anthony Fuller
Great Friendly Staff
December 2023 by Paul Connolly
Great staff always polite and professional will do anything to help the customer's
September 2023 by Farida Sober
Such a kind patient helpful staff
July 2023 by Adriana Klacanska
Good and quick
February 2023 by Lynn Reed
Lovely,friendly helpful staff. Thank you
January 2023 by L R
Very good pharmacy.