February 2024 by R Oaks
Terrible customer service. Replied back to first initial email wanting all my details Monday morning, heard nothing back since. Confirmed they HAD received my details. Just let it sit there. Didn?t fancy contacting me back to advise of when the viewings can be arranged. Had to chase them up myself 4 days later just to be told ?only doing viewings on one particular day? not good service if you have someone wanting to move on a property but unable to attend that ONE day if people have work commitments. Just lost a customer due to this. Terrible service. Let?s hope we see an Improvement next time.
January 2023 by Moira Gobbett
So helpful.
April 2022 by Mike Goodwin
A fantastic letting agency.They are extremely friendly and helpful. When I had some issues with a difficult separation with someone I lived with, Knights were so helpful with this, advising and supporting with anything I needed.I have had the same property with them for just under 8 years, and they have always had any issues sorted out very promptly and to a high standard.I would highly recommend them if you are looking to rent a property, and also if you have properties you want managed.
January 2022 by Simon Jenkins
An excellent long standing family run property business , which provides service that will beat the others hands down.
October 2021 by Joshua Vaughan
Absolutely awful experience dealing with this company, which has made the last year and a half that much more stressful and depressing.I cannot recommend using this letting agency to anyone. Customer service is extremely poor; blatant arrogance and patronising responses are common to queries. Some of the traders that the company partners with are terrible and sometimes require multiple call-outs to do the job properly. Utterly shambolic.Would write more about my experience with these letting agents, but they are not worth the energy.
February 2021 by Amy Doney
Rented a property through Knights for a few years. Moved out as the house was in a complete state of disrepair with Environmental Health involved, Damp, Mould, Water leaking through the ceiling, guttering falling down, completely infested with mice. Was told the landlord couldn't financially afford to rectify the property and was selling the property so I moved out within a couple of weeks as it was dangerous for my newborn and autistic child. Now the property has been advertised straight back up for rent with a higher rental price! Absolutely shocking! Over the years I was left with no oven for a week at a time, no boiler heating and hot water for a week at a time. Always half a job and nothing is ever done properly. Stay away from this agency!
February 2021 by Welshpaula
Shocking how tenants who have never missed a rent payment and look after their property are treated totally unprofessional no jobs ever completed! Serious damp problems and mice infestation. Left a young mum with no boiler or cooker for far too long! The manager just lies lies and lies if you complain they get you out with more lies! Just pity the next tenants as have just done a cover up job environmental health are fully aware of the property! Stay away!
February 2021 by Elena Botezatu
I HIGHLY NOT RECOMMENDIf you are interested in finding a property to rent just look for another agency! We paid a lot of money for nothing, cause they didn't help us. Be aware!
January 2021 by Vlad Botezatu
FIND ANOTHER AGENCY!!We had a very bad experience with them. They don't care about you, they just what to take your money!! Listen to my advice and find another agency cause this one has a bad management and poor involvement!!
January 2021 by Benjamin Solomon
Cancelled a viewing 10 mins before I was due to arrive, I took time off work for this, I didn't even get an apology. These are very unprofessional. I would strongly advise, do not go with this company unless you have a lot of free time.
January 2021 by John Davenport
Friendy people working hard to keep things going in the right direction. Always someone on the phone to take the call.
January 2021 by Sal
Seems like they lack communication.. other reviews says it all as well.
September 2020 by Amy Yvonne
Rented a property through Knights for a few years. Moved out as the house was in a complete state of disrepair with Environmental Health involved, Damp, Mould, Water leaking through the ceiling, guttering falling down, completely infested with mice. Was told the landlord couldn't financially afford to rectify the property and was selling the property so I moved out within a couple of weeks as it was dangerous for my newborn and autistic child. Now the property has been advertised straight back up for rent with a higher rental price! Absolutely shocking! Over the years I was left with no oven for a week at a time, no boiler heating and hot water for a week at a time. Always half a job and nothing is ever done properly. Stay away from this agency!
September 2020 by Tyrone Parsons
Absolutely shocking how these cowboys treated my daughter. Wouldn't let them rent my shed out let alone a house.
September 2020 by Paula Parsons
Shocking how they treat tenants no jobs ever completed! Left with no boiler and no cooker for over a week with a baby and toddler . Damp and mice problem lies lies and more lies stay away!!!!
