January 2024 by Thomas Price
Very friendly, helpful and knowledgable staff.
November 2023 by Rachael James
Really friendly helpful staff
June 2023 by RAMADAN ALDAKR
The service there is awful and the suff are rubbish. I would never recommend that Halifax branch.
September 2022 by Zac Rugless
It?s a very good bank
September 2022 by XXBEASTKILLER167
It?s a very good bank
December 2021 by Robert Deane
Nice staff lots of money there, tiny bit of it was mine
January 2020 by Elisha Merrett
Friendly staff lovely service
January 2020 by Sam Watson
My experience here was terrible, Lauren who is a personal banker treated me as though I had the plague, she didn't listen and was extremely rude. 3 times the job center tried to transfer money and Lauren accused them of doing it wrong!! In the end I shouted and manager was called, she actually told me off and said job centre was at fault. After much discussion and many phone calls it appeared that Lauren hadn't listened to me and updated my address and that was why my money kept bouncing!! Manager couldn't do enough then when they realised they were at fault and I received 50 pound compensation!!
May 2019 by Fern Jenkins
My experience here was terrible, Lauren who is a personal banker treated me as though I had the plague, she didn't listen and was extremely rude. 3 times the job center tried to transfer money and Lauren accused them of doing it wrong!! In the end I shouted and manager was called, she actually told me off and said job centre was at fault. After much discussion and many phone calls it appeared that Lauren hadn't listened to me and updated my address and that was why my money kept bouncing!! Manager couldn't do enough then when they realised they were at fault and I received 50 pound compensation!!
January 2019 by arron jones
Went in to ask is it possible to change some money. Something quick and easy to do supposedly the attitude of the cashier was not good as we did not have an account she said need to bank with a decent bank that is open and does not close half day!! A simple I am unable to do that as you don't bank with us would have been a better comment!!
November 2018 by Richard Thomas
Went in today to update a passbook and transfer money for my mother. The lady who dealt with me was very good but I knew it would take time and it caused a queue. No other cashiers available but at least 3 staff wandering around asking " Can I help you?" and you wonder why high street banks are closing.
July 2018 by asif shahzad
Customer service very bad no helpful
January 2018 by Daniel Challenger
Service with a smile
January 2018 by Lunacare Cymru Environmental Research
Don't get me wrong Halifax is a great bank however this branch sucks very slow service and it's almost as if no one wants to be there not happy as a customer my local branch is A 5* service and always happy to help out this every single enquiry I have, if waiting in the que it would be professional to greet your customers and apolgise for the long wait, as for the building it's maintained pretty well from observation but didn't look like the cleaning wants to dust
December 2017 by Lunacare Cymru
Don't get me wrong Halifax is a great bank however this branch sucks very slow service and it's almost as if no one wants to be there not happy as a customer my local branch is A 5* service and always happy to help out this every single enquiry I have, if waiting in the que it would be professional to greet your customers and apolgise for the long wait, as for the building it's maintained pretty well from observation but didn't look like the cleaning wants to dust
