Cosmetics & Beauty Supply in Newport, Wales

“Well well well, what a lovely experience. As the boyfriend of a longtime user of your products, I was somewhat of a lamen when it came to what to get. I knew the 'flavour' to get, but what products I needed for what my girlfriend needed was a mystery. Going into the store, especially a few days before Christmas, I was riddled with anxieties about what to get and how busy the store was going to be.I walked in, and the first thing I noticed was how presentable and clean the store was. Even in the midst of the holiday season and undoubtedly how busy the store would have been, it really showed the time and effort the employees of the store must have taken to have the shop looking its best for its customers. I began to look around and was immediately overwhelmed by the amount of products there were; the range and variety of items available for customers is truly something to behold, and I'm sure someone who knows more about the products rather than to get the "Green cream" would feel like a kid in the candy store.As I entered the store there were many other customers in perusing. Knowing I wouldn't be able to do this on my own, I approached a member of staff for some advice and guidance. Fortunately for myself, I was lucky enough to speak to Sarah, who turned out to be the manager of the store. Her warm, friendly and professional demeanour instantly quelled any ill-feelings I had; she spoke of her years of experience in retail, and it very much showed as she was extremely knowledgeable about the products and answered all questions I had, and even advised me to additional products my girlfriend may like. She guided me to some excellent quality products I instantly snapped up, and her ability at understanding my needs even resulted in her recommending the exact products my girlfriend use, as if she was a mind reader!I purchased the products and left the store with the largest smile on my face, gleeful at not only how happy my girlfriend eventually was on Christmas morning, but at the first-rate service I received. I highly recommend this store to visit, and if you do please ask for Sarah as you shan't be disappointed. She is an excellent ambassador for your organisation, and you are very lucky to have her work for you.”

“This is thr first time I am ever having someone at boots take their time and even their break to help a customer..Met this lovely lady at the boots at newport(Isle of Wight) and even though we had issues with sending the prescription down to their pharmacy section from our Brsitol surgery, she made sure we went through every way and route to get it and even suggested we go through 111.She even asked for our number to call us when the prescription comes in.I was so shocked and happy at her service and dedication to her job and to helping..She deserves an award.. .I call her the lady with the arm tattoo and dark hair(can't write her name down)”

“Went in to buy some foundation today. Tracy was so helpful, matched my colour perfectly, without the aid of computer! She was so friendly and helpful, told me I qualified for free gift as well. Made my day! Thank you Tracy. ??”

“Can I just say at this moment in crisis the staff that are already really helpful are putting there own lives on the line now for us all and we all should respect and support them they all are fantastic human beings Thank you to all staff at boots but mainly Newport stay safe”

“Went over sallys today on arrival door was locked, the girl came to let me in only two at a time. They had all the antibacterial spray in place for your hands and handles on baskets. Felt very relaxed and at ease. Other shops should take a leaf out of there books. Well done to the staff, and many thanks for making my visit relaxed and not on edge x”

“Brilliant service at the pharmacy counter as always.Very pleasant and confidential service.Lovely range of hair and beauty products and gifts for Easter!\\nHighly recommended!”