February 2024 by Amy
Prescriptions promised and not delivered leaving people in desperate need. Completely unreliable and they'll never answer the phone!
February 2024 by Kirsten Evans
Helpful when in store but loosing the will trying to contact them via phone.
January 2024 by andrew reith
Absolute shambles. Constantly closed citing IT issues when in reality running behind. Slammed door in customers face and just said no. Avoid if you can.
November 2023 by Steve richardson
Once again spent ages on the phone trying to get through (phone clearly off the hook or unplugged). Had to get into the car and drive over there to find out repeat prescriptions take 7 days! Explained I had been trying to get through on the phone with no success only to be told "we don't do repeats over the phone any more". Another decision taken by them and not communicated to customers. I am taking my business elsewhere, they are a bloody joke.
August 2023 by Tristian Turford
I wouldn't bother phoning, they never answer.
April 2023 by Stacey Mcilroy
Doesn't deserve 1 star. What an absolute joke. Staff clearly knew I was waiting. All staff bar one chatting amongst themselves. No acknowledgement at all. I left to go elsewhere as I was in a hurry to get back to work and then saw one member of staff bent down doing nothing behind the counter. Ignorant and rude. There are many bad reviews for this pharmacy. It's about time the manager or the company did something about it.
April 2023 by Jo Townsend
Service has been awful, slow and borderline rude, and incredibly uncompassionate both times I?ve visited. Customer satisfaction is not on their radar.
February 2023 by Molly Urrutia
Awful experience every time, has now resulted in transferring to a different pharmacy, no care for people, queues are ridiculous waiting over an hour to be told they don?t have my prescription when having texts to say are ready to be picked up, and rude staff that have no respect for others, rude responses and sarcastic when questioning why they?ve been told to come back when prescriptions aren?t there.
February 2023 by Delyth Crow
Always a huge que, don't collect repeat prescriptions on time meaning medication is not ready when you need it! Close before the time that is advertised on their opening hours!
February 2023 by Ashley Jenkins
Service has just tanked recently. No longer offer repeat prescriptions without notifying us prior to their new policy. No longer text us when our prescriptions are ready, no notice to them no longer offering this service. Service inside is often very slow and you feel like you?re an inconvenience to them. Would give zero stars if I could. Avoid this pharmacy, we?re moving our prescriptions elsewhere.
January 2023 by Sharon E
Absolutely shocking?.never answer the phone. Have been 5 times n 2 days and the queues are unbelievable. I am disabled and cannot queue?.
January 2023 by Lynne Routley
Appalling service. Prescriptions never delivered on allocated day. Never answer the phone. You only ever get a busy tone.
January 2023 by K81 William
This place needs to be closed down I will be Reporting this as I come at 5 o'clock to be told I am not allowed in as they was closing there was people in there I am now with out medication and I am seriously ill 2 weeks now
January 2023 by Belinda Bishop
Absolutely Horrendous since the new staff have taken over the service has been diabolical I feel sorry for anyone who relies on this chemist they have no stock and have had a prescription for over a week and done absolutely nothing with it. Dreadful service
December 2022 by Kathryn Thomson
I'd give No star review if I could. Always a long queue outside the door and a wait of at least an hour just to be told prescription isn't ready, come back tomorrow. Spend another hour waiting to get to the counter. It's absolutely shocking.
