November 2023 by Robyn Louise
Great customer service highly recommended
October 2023 by Karl Michael
Excellent service always great advice and really quick with prescription services all friendly staff ??????????
August 2023 by Gemma Jones
Great customer service with help for our private prescriptionThe staff was polite and helpfulDefinitely come here again and recommend
June 2023 by Hemali Doolwela
Very bad customer service, I ask about the kid?s paracetamol chewable tablets they only had Calpol tablets on the shelf I wanted to buy the Nurofen tablets. She was looking at the adult Nurofen tablets not the kid shelf. So I said it?s normally on the bottom shelf. Because I have bought them before from the same shop. She said ? I now my shop ?. I was very embarrassed, there were more customers on the queue as well. Very bad customer service experience. I wanted to just tell her to keep her product. But my kid had a bad stomach pain and I needed them. Definitely not going to that pharmacy again.
October 2022 by Steve
Today I've had one of the best service experiences I've ever had. Whilst picking up a prescription I asked the Pharmacist (Mr Ajmol Ali) about a possible side effect of one of the medications I was taking. Not only did he explain the possible side effects clearly but then proceeded to take a history of my problem and give me a very thorough examination. He suggested a possible cause of the problem I was experiencing and prescribed a medicine he thought would help. Not only was he extremely knowledgeable but friendly and considerate in his manner. Whether or not the medicine sorts out the problem is secondary to the excellent service he provided. Thank you Mr Ali.
August 2022 by Ray Jones
Obnoxious horrible people. Stay clear
July 2022 by Big Worm
Truly awful service here in the last year or so, my repeat prescription doesn't get reordered, when it is, the don't collect them from the doctor until the end of the day, when I queried this, I was rudely told that they have lots of customers, and that if it wasn't good enough for me I should order myself. Will be switching to another pharmacy asap. Also, they rarely have all my items in stock. Absolute clowns.
May 2022 by Hywel Davies
Just an abysmal chemistry, never answer the phone and always have problems there very unreliable
January 2022 by Mark Bishop
I've been using this pharmacy for many years and the service used to be very good. In the last year or so the service has gone gown hill, prescriptions weren't ready or missing. The last two visits they've blamed the drs and sent me to the drs only to find out that Well had my prescription all along. The staff there currently are rude and not even vaguely helpful. Enough is enough and I've gone to another chemist.
January 2022 by Rachel Bishop
Rude staff, prescription not ready again, blaming doctors for their inept service. Now gone to another chemist where hopefully the service and attitude of the staff will be better.
July 2021 by Victoria Lewis
The best chemist ever .. So friendly polite and always willing to help
July 2021 by Damian Williams
3rd time there today and still can get meds after waiting......
September 2020 by Philip Jones
Absolutely hopeless pharmacy. We have our regular monthly prescriptions with them but are never ready when they are due to be picked up. Today we go to pick them up and surprise surprise they are not ready, told to go back on Monday so that now leaves me all weekend without the medication I crucially need. They really should rename themselves Unwell as that's what I will be all weekend!!!
September 2019 by Jayne May
Extremely poor customer service six people behind counter and yet no one acknowledged me at all waited 15 mins then told it was going to be half an hour wait for my prescription so I left to come back later. Returned later to have to wait again for another 10 mins before I walked out again without my prescription their customer care should be addressed and the staff should know when a customer enters the shop as the bell rings to inform them perhaps a earring test might b useful
December 2018 by Leanne Camilleri
I've been using the repeat prescription service for a few years now and have never had a bad experience. The staff are always friendly and cheerful and happy to help. I'm only stopping the service because I'm moving away, if it was possible I would keep using it
