September 2025 by Stephen Evans
Very thorough examination.
And very pleasant staff.
September 2025 by phil fishlock
Everything thing ok, no complaints.
September 2025 by David Greig
Very pleased with my recent visit to your Neath branch for my eye sight test.
Your staff were very helpful and professional throughout.
September 2025 by Rachel Morgans
My other eye tests have been amazing. This years routine check up was very good. They normally take your glasses to check your prescription whilst you wait for optician to call you in but they didn?t check them this time when they have the other time. I was only with the optician for 5 minutes. It was a quick read of letters then red or green card better and flickered through 6 lens and was told to choose my glasses. Once I picked my pair they ordered them which great.. but they didn?t check my pupil distance which they?ve always done and my last routine check up they was wrong so I had to go back for them to fix my glasses. Won?t be going on a Sunday again.
September 2025 by Ryan
Appointment was on time, polite staff. It was very easy to book an appointment for my 2 year checkup. I will be back to Neath VE the next time my eyes need to be tested.
September 2025 by Samantha Cottam
Had to pop in after attempting to wipe my only pair failed and snapped them near the lenses. Thankfully the lovely lady who was there was amazing. I believe her name was Angela. Anyway she was able to swap over my lenses into brand new frames. Thankfully the exact ones I needed were available and she was able to sort them pretty quick for me. I did have to spend quite abit that I originally wasn't expecting to spend that day. To be honest though it was worth it as I didn't have to order new glasses and have to wait awhile for them to come back. Angela (I hope I've remembered her name right) was an absolute godsend. Super helpful and polite. Made my visit so much less stressful with her calm and professional nature. So I was able to think calmly about what was the best solution since they were the only pair I had. Honestly any time I go in the staff prove time and time again why I prefer to be with vision express.
September 2025 by Craig Phillips
Thorough eye test & diagnosis of underlying condition after cataract surgery. Failure to diagnose would have placed me at risk of permanent vision loss. Received warm welcome as always as I have been a customer for a number of years.
September 2025 by Peter Nedin
First class service carried out by very professional and courteous staff. I have no hesitation in recommending Vision Express Neath
September 2025 by teresa warner
Was very helpful i very happy
September 2025 by Pamela Border
Good service
September 2025 by Jenna-Leigh Lemon
Very friendly staff, explained everything to me including offers. Felt very relaxed and helped me pick the perfect glasses for me
September 2025 by Darren Jones
All the Vision Express staff were professional, knowledgeable, understanding and polite. Neath is lucky to have such a well balanced store that enthusiastically engages with it's customers instead of trying to peddle hearing aids ? Bravo Vision Express and please keep to the high standards shown by your staff. ?.
P. S. Your care and attention showed a level of expertise that goes above and beyond the norm and truly shows you care about your customers health plus wellbeing ?
August 2025 by Steve
Best optician I've ever been to. Polite, helpful, and friendly. Will go here from now on.
August 2025 by Laura Moulding
Excellent service and help with choosing frames
August 2025 by Barry Reynolds
All staff helpful and courteous at Neath branch
