December 2023 by Amanda160967
Worst McDonald's in the UK absolute shambles whoever got that franchise it should be taken off them last time ever go in there8
December 2023 by Traceyratcliffe
Was not busy when arrived, ordered food, was asked to park up, food came and a wrap was missing. Waited over 5 mins for the wrap in the mean time all other good went cold, staff there do not care and I have never had good service there, not convenient and definitely not fast food
November 2023 by Debi T
Very rude manager at mcdonalds, briton ferry. Asked if he was the manager and he said yes. I believe it's a franchise so it's run by him and not under McDs high standards. I saw him with his finger up his nose! Pulled him up on it and he got nasty. What a vile man. Shouted at me saying 'there's something wrong with you'. First think in the morning it's rather difficult to be ready for stuff like this when your half a sleep. Dirty man.
October 2023 by Rebecca W
This is now our regular McDonald's because the one closest to us, not only always seems to mess up our orders but the staff are really incompetent. I've never had a problem with this one. Whatever it is they are doing they should teach it to others. We always get quick and friendly service and there's never any problem with our orders. It's definitely worth the extra 5 minutes in the car to guarantee a great experience.
October 2023 by Steve Taylor
Every single McDonald's I've been to for the past year has had abysmal soft drinks standards, and this one is no exception.When they're not completely forgetting to include sauces in orders, they're serving up flat or syrup-less soft drinks. From the sounds of it, there's no maintenance or quality control happening with regards to keeping drinks carbonated and actually containing flavor.I used to come to McDonald's sometimes purely for how fresh and flavorful the drinks were, now it seems that they need to be pressured just to keep them carbonated, let alone keeping the syrup topped up.
October 2023 by CAROLS9995
Lovely staff. Very small restaurant and car park but ample parking. Drive through.Good stop off for a quick meal and drink.
October 2023 by Sharon Hill
Can I have a ketchup dip please??20p?Ok that?s fine here?s 20p?You need to pay for it at window 1?Me at window 2?Utterly disgusting behaviour from your staff here.
October 2023 by Suzanne Cullen
Always a macdonalds .. quick enough to upsell but, unless you ask for something, you don't know isn't in your bag.. haha. Besides no milk shakes or ice creams.. again...Had to ask for sugar for my coffee. I drove away, mum opens her tea and no milk. Check the huge bag (4 meals in one bag), no milk, no salt, and no stirrers ! Argh
August 2023 by Paul Collins
Food is shocking most of the time i visit. The last visit was a birthday collection, and when we opened the meals, it looked like the chips and only been defrosted and warmed in the microwave and floopy. Honestly, this is the worst mc Donalds. There's always an issue here. Staff are always friendly thou, when visiting the drive throu. Visited Pen Coed Mc Donald and even Port talbot Mc Donalds, and i feel there is a massive difference in the food quality between them.
August 2023 by Marie Corsentino
It's a fast food joint. What more can I say? Someone decided my mayonnaise needed relocation to the outside of my box, with a great big fingerprint in the centre. Customers were very vocal, but it was a Saturday night. It was the end of the night, and staff were tired.
August 2023 by Adam Morgan
Revolted by what I saw waiting for my food to be made. No staff wearing gloves, lady responsible for making my burgers rubbing her eyes, then cleaning her belly button then wiping the table tops (with her hand) and then immediately touching food. All the while her manager stood next to her doing nothing. This was my regular MC Donald's but after seeing this I won't be returning.
July 2023 by Okechukwu Isaac Ukachukwu
Great customer service while using the drive-through
July 2023 by Iestyn Parry
Guy on lobby this morning was very friendly and kind thank you keep it up
July 2023 by Stacey F
Always a clean and friendly McDonald's with quick service and decent range of food and drink available. The staff are usually friendly and helpful. The only downside to this mcdonalds is sometimes the parking is a nightmare for spaces and the drive thru can at times, take ages.Vegetarian options: They do offer a range for vegetariansParking: If you visit during a busy time (lunch time and around school finishing time) it can be hectic trying to find a parking space.Wheelchair accessibility: Accessible for those with mobility issues.
June 2023 by sacred bridge
Not open 24/7 as advertised. Not even the drivethrough sometimes. It depends how they feel at the time.
