March 2025 by Carter Davies
Worst bank to be at so glad I left
December 2024 by mike davies
Can only deposit cash inside the branch as they've removed the facility from the outside ATM's, this is a problem as they're not open all day everyday ?
May 2024 by Victoria Reynolds
We have been trying to get hold of Natalie to discuss our options for at least 3 weeks. Absolutely shocking. After leaving numerous voicemails and several emails we still haven't had any response. We won't be surprised if this branch closes, along with other banks in neath if they continue this type of customer service.
January 2024 by Nick Wilcox
Very slow service....
October 2023 by Lee Phillips
Always good service girl who served me today is the best.
October 2023 by Marilyn Reyneke
Never enough staff to help with queries
June 2023 by Steve Evans
Everything you would expect from a bank. Professional and help!
January 2023 by SuperSondheim
Quick service. Friendly staff.
May 2022 by Jessica Rees
The blonde lady with glasses who served me had awful customer service. I won?t visit the neath branch again after this encounter. Completely unhelpful , and accused me of having forged documents when I was just doing what I was told to do. I travelled 8 miles to get to the store for a query as I cannot get through to anybody and this was the response I got. Shocking.
September 2019 by Michael Fountain
Every time I go in here there only one cashier working. There could be 10 people in the queue and it takes FOREVER to be served
November 2008 by Qype User (SuePre?)
This is the local branch of Halifax plc in Neath. It used to be a building society, but now it has bank status - not sure what difference it makes for us customers though! I've held accounts at this branch for a very long time - I hate to think of where the years have gone! It's always been a friendly and efficient branch to deal with. As with most banks, you'll need to make an appointment to deal with some issues, but they can normally fit you in the same day. I've had a couple of problems with them over the years, and have thought of closing all my accounts before now. However, they normally manage to sort things out in the least painful way!
