January 2024 by Pete Langton
Hearing aid problem, solved in five minutes
December 2023 by Jonny Phillips
So helpful here. I was having issues ordering stuff online for my g/f - Xmas. Had to run here quickly while she was out. A staff member helped me get exactly what I was looking for quickly and was friendly
November 2023 by Arumemi Shedrach
Great customer service, always on time
November 2023 by Julia Wheeler
Shocking "service" on pharmacy today would give zero stars if possible.
November 2023 by Robyn Louise
Tried to contact the pharmacy after 15 min of ringing they hung up absolutely shocking customer service very dissatisfied
October 2023 by Dalmatian Dave
Go here for my repeat prescription. Friendly staff. The only issue would be they close for 1 hour in the afternoon. It was 2 pm till 3pm when I was there so I assumed the same everyday. I got there last time at 2.05 pm. Oops
August 2023 by Alan Webster
Pharmacy staff polite and friendly however queues always too long.More staff required.
June 2023 by Simon Measday
Went to Boots not Specsavers. Good choice of frames at excellent prices. Unlike Specsavers they did not break in the 1st 2 weeks. Friendly optician and really helpful staff in choosing frames and any extras you may need. Would highly recommend.
June 2023 by Samantha Bowley
I was grateful to not be waiting in a long queue as usual. I think they might need more people by the front desk because everytime i come in here i have to wait for 20-30 Minutes.
June 2023 by Pat Davies
Handy, great opticians, but alwaus a long wait for prescritions
May 2023 by Hayley Jutsum
Ridiculous queues for pharmacy / over the counter medicines. However, staff were lovely when eventually served.
April 2023 by David Edwards
Had a free hearing test it didn't take long. Well, worth having it done if you think you are having a problem
March 2023 by Wendy Buckley
Staff are lovely. Pharmacy waiting times are too long. Also, medicine counter has to be staffed by pharmacy trained personnel.Would be much better customer service if there were 2 stations at the pharmacy and more pharmacy trained staff to 'man' the medicine counter.There are always queues for these services and yet 'spare' staff on normal shop floor services.Please address these issues. They appear easily resolved. In the meantime there are bottlenecks in your service which is frustrating. Elderly and disabled members of the public are standing and waiting far too long for these essential pharmacy services.
February 2023 by Karen Killa
I visited Boots in Neath on 12 January to pick up some medication , unfortunately l became unwell and fainted 3 times whilst there, the staff who helped me were amazing and looked after me , l can't thank them enough for looking after me until my husband and daughter could come to collect me and take me to A&E..everyone was reassuring and professional..
December 2022 by Patticia Johnson
Had a lovely meal in the Gearge really tasty and well presented.The service was quick.Staff were nice and friendly.