January 2024 by Darren Cahalane
It's a petrol station, what do you want from me?
December 2023 by Sian Adams
My car broke down on the corner of the garage on the roundabout and wouldn't start on Sunday 10.12.23 I called my son in law to help me and he and a friend managed to push my very heavy car onto the forecourt all pumps were still accessible. He went in to explain to the staff what was going on and was told that it had to moved into the car parking area he tried several times to tell them that we couldn't move it because it was such a heavy car and that the power assisted steering wasn't working. The lady continued to be very rude. Quite by accident family came past and stopped and helped us push the car into a safer space for everyone. I then went into the garage to explain that the AA were coming within the hour. I also was met with a diatribe of rudeness telling me I needed to move my car and that under no circumstances was the AA allowed to work on my car at which point I told her how rude I felt she was being and walked off. We were gone within the hour.Today my daughter went into the garage and while stood in the queue waiting to pay she could hear the same woman telling a colleague about the incident on Sunday and being rude about me so my daughter pointed out who she was and that she shouldn't be talking about people in that manner for her also to be treated in a rude manner.I normally my family will be using your garage for the foreseeable future and this lady needs to have some customer training..
October 2023 by Ilian Zinoviev
20 p per liter more than expensive petrol station in Bristol. Robbers!!!!
June 2023 by Louise du Plessis
Since the take over of this Shell by Shell, the shelves are empty and items are so over priced. The shop was always a pleasure to shop in and reasonable prices before the take over. The car wash hardly works. You would think that a big company like shell could ensure their car wash works. There are 4 bays and all 4 are closed. Worst decision for Monmouth was Shell taking over this station. IbettReadisappointed
June 2023 by Astro War
Always expensive at this station. Over in Herefordshire fuel is 20p per litre cheaper (as of today's date). I'll be filling up somewhere else!
March 2023 by Ian Summers
Expensive, but shop is well stocked
February 2023 by Bearman Man
The auqashine has a powerfoam jet wash and a ISTOBAL MNEX 22
January 2023 by chief Bearman
The auqashine has a powerfoam jet wash and a ISTOBAL MNEX 22
January 2023 by Jaden York
The auqashine has a powerfoam jet wash and a ISTOBAL MNEX 22
December 2022 by Beverley Davies
Came in this afternoon to use the car wash, spoke to a lovely lady at the counter, who told me how to pay at the carwash itself. Went to use it but it had tripped off because of the cold weather, went back in and told the lady I had spoken to earlier, she then asked if someone could show me how to use it, only for a woman behind the counter to butt in and say, "I don't see why we should go on our arses, if they choose to wash their car in this weather" I hadn't asked anyone to show me, the first lady is a credit to your garage, absolutely lovely, the second one who butted in, needs a good night's sleep and some customer training, 5 stars are for the lovely lady, none for Mrs Grump.
December 2022 by Gerald Frampton
Always friendly welcome, very clean, bad mannered customers should appreciate the staff are human and thus should be spoken too civilised !!!!!, good manners and politeness cost nothing !, if you haven't got any then learn some !!!!!....
October 2022 by alfie skidz
Good fuel station, at an average price
August 2022 by B Marie
Served by a very friendly and polite young man which showed me a selection of items to buy, as it was to late to enter store , great customer service
June 2022 by Rob Powell
Customer service is always good ,and plenty of items in shop ,fuel prices tend be higher than average ,i was using the self service jetwash for my work van which did the job well.
April 2022 by Larry Stoter
Once again demonstrating today (26/03/22) this Shell filling station is the most expensive for miles. Drove 5 mins E along the A40 and paid 11.1 p/litre less !!
