January 2020 by X D
The store has a good variety of popular books for its size, however it does not offer as large a selection of books as a bigger store would. The store has a dedicated selection of stationery, but the price is higher than would normally be expected and would be too high for most students. I found the staff to be very helpful.
January 2020 by Will Edwards
I am a retired professional woman having spent 28 years dealing with the public.Yesterday when I entered the store I had received a call from my mother. I ended up going to the till to pay for the item while on my mobile. I politely acknowledged the shop assistant with a smile and paid and said thank you while I remained on the phone. As I turned to put my purse away, the shop assistance raised her voice saying ?thankyou? sarcastically. I turned to look at her and could not believe that the sarcastic remark was for me. I asked her if there was a problem as she was now serving another customer. She remarked to the customer that I was on my phone.What did this shop assistant want me to do..... end my phone call because she wanted my full attention. I had acknowledged her and thanked her but obviously this was not enough for her. WARNING to any other customer entering store.... switch you phone off.My mother informed me that she also had been spoken to rudely by the male Manager at the store. She had asked him if she could pay for some items. He abruptly replied that there were self service tills, to which she informed him that she was not sure how to use them. He then reluctantly went behind the till for her to pay.Some of the other reviews comment on how friendly the staff are.... that is clearly not the case for us.WHSmiths have definitely lost our custom from now on.
June 2019 by Megan Hunt
The store has a good variety of popular books for its size, however it does not offer as large a selection of books as a bigger store would. The store has a dedicated selection of stationery, but the price is higher than would normally be expected and would be too high for most students. I found the staff to be very helpful.
April 2019 by Will Plays Plays
I am a retired professional woman having spent 28 years dealing with the public.
April 2019 by J Irvine
Worst WHSmith I have visited in terms of customer service. I completely agree with the review below about the customer being on her phone I had similar treatment from one of the ladies there (dark hair in pony tail and wearing glasses looked to be in her 50s and one of the other staff referred to her as 'Caroline') Anyway she is rude, sarcastic and clearly has a problem with dealing with the general public. Some of us have busy lives love so I'm sorry that when I buy my paper from you I have had to take an urgent call (for which I apologised before I even answered 'Sorry I have to take this') to which I got tutted at and a grimace. I will go to McColls in future when I am passing through Mold!
February 2019 by Ben Edmunds
Small but packed with mags, books and all the WHSmiths norms
January 2019 by Ala6 Six
I always get my Manga from here
October 2018 by Alicja Maruszczak
I always get my Manga from here
October 2018 by Kavan
Good books
September 2018 by Gill Mitchell
Out dated shabby looking shop
August 2018 by Ala Maruszczak
I always get my Manga from here
July 2018 by John Mitchell
Such an old fadhioned overpriced shop....the staff were cheerful and friendly.
January 2018 by Tina Lewis
Long wait until
December 2017 by Sandra Font
Friendly staff good range for a small shop
July 2017 by Stuart Crinigan
Good old wh smiths
