August 2023 by David Ashton
Great service
April 2023 by julee poole
Excellent service
May 2022 by rebecca bartley
Absolutely shocking on hold for over an hour and a half then the line cut off appalling customer service
April 2022 by Harry Hunter
Doesn't give me much confidence when they can't even display the correct telephone number to call them on, a completely inept and useless bank, been trying to find a contact number all day. Do not use Santander.
January 2022 by Gail HIGGOTT
Try making a complaint against this office .they are rude and not understanding.Have to complain outside area
October 2021 by Stephen P brener
Santander is the worst building society/ bank I have ever dealt with in my life, tried to apply for a credit card online on my mobile it would not let me look up the my address said press the button to look up address the button did not exist, tried on my laptop got a little further then they would not expect my works telephone number, tried to call on multiple days 50+ minutes waiting just gave up. Says on their website "just pop in to a local branch" drove over 10 miles was told I need to make an appointment asked if I could make 1 today said there is no one here to help me today, was 2 staff members doing nothing, worse bank ever.
August 2021 by Gareth Evans
Visited the Mold branch a few times. Staff are always chirpy and friendly and really know their products. Each time I have been there they make me feel welcome. Great bank
August 2021 by aled pj
First time at this mold branch, never going again. Spoken to like a child, had to wait 35 min and told off for sitting on sofa. Was worst bank I have ever visited, woman called toni was just constantly telling me off.
January 2021 by aled J
First time at this mold branch, never going again. Spoken to like a child, had to wait 35 min and told off for sitting on sofa. Was worst bank I have ever visited, woman called toni was just constantly telling me off.
September 2020 by Tihomir Bozhkov
Fast service, nice and friendly staff.