December 2023 by Aleigha williams
Didn?t receive my parcel after it being out for delivery for 4 days went to pick it up instead and staff was no help at all , the man on shift said he has no idea where my parcel is they don?t know what they?ve done with it!
December 2023 by Ivy
Very unprofessional staff 0customer service
November 2023 by Lee Price
Terrible opening times now since covid.
October 2023 by Denzil Smith
Could not find the lost parcel ?
September 2023 by Michael Quick
had to pay for envelope it had an Queens head on blue stamp that they said invalid as not in use now Thieves an insult to the late Queen,
July 2023 by FRANTISEK JANUF
They stop scanning our parcels. About 100 parcels were lost and they words were; our office will be closed soon!! And your parcels just were not scanned because they thought Cardiff will do that.
January 2023 by nicola walker
Can't ring merthyr depot anymore although number is on google
October 2022 by Keiron Gall
Emailed Post Office App to leave next door, note on door for instructions AND STILL TOOK IT BACK TO OFFICE. WHY !!! Please do as asked. Thank you.
October 2022 by david thomas
Had to collect parcel as it wasn't delivered
May 2022 by susann
Went to collect undelivered parcels. They have disabled car parking
March 2022 by dean power
Opening and closing times are odd hours & I'm not impressed
January 2022 by Maria Price
I would like to say a massive thank you to a gentleman Dennis, who have been so helpful and professional on the two occasions I visited the Van Guard yard, nothing was too much for him he had a fantastic attitude to his customers, more people like him we need in our society today thank you so much for your help Dennis.
January 2022 by William Neal Evans
Very helpful no problems well organized
December 2021 by Michal Wojciechowski
Great service thanks
November 2021 by Wayne Cross
Considering the car park is customers only i was the only person in the sorting office, but the car park was full.
