November 2023 by Emma Phillips
Absolutely terrible service, late delivery?s and don?t answer the phone to you!!
November 2023 by Taylor Evans
Extremely rude on the phone, takes a job off you if you have an inconvenience, like trying to get through to the queen they make it that difficult, manager acts all nice but will happily pick and choose who to give a job too, don?t waste your time in this tip
August 2023 by Robert Edwards
Miserable woman on til today no smile o please o thank you..Happy Julie
August 2023 by Cookies are cool!!
The home delivery service leaves much to be desired; however, I must acknowledge that the drivers themselves are very pleasant and friendly. The primary concern lies with the individuals responsible for picking the orders. Sadly, not a single order I've received has been fully intact. The items are often damaged, particularly the Hartley's Jelly packets, which suggests that the packing process lacks care. It seems like the items are simply thrown into the bags without consideration, leading to cracked products upon delivery. As a result, I have made the decision to stop ordering the Jelly altogether, as they consistently arrive damaged. I kindly request that those responsible for packing the orders take greater caution and gentleness while handling customers' items. To be honest, it appears that there is a lack of enthusiasm in the shop for packing orders, resulting in a disregard for the condition of the items. If this issue is due to time restrictions, perhaps it would be beneficial for the store to hire more staff for picking and packing. This could potentially improve the overall service and ensure better care for customers' orders. I can understand that things go wrong but if its every order theres something wrong with the people picking and packing the order.
January 2023 by Kyle Thomas
Placed order for delivery between 12-2 today no show try contacting store and customer service number told to phone back in hour and now they shut quick enough taking peoples money and not delivered anything never order online as you will pay for it but won?t receive it
July 2022 by Sharon O'leary
Love shopping in iceland the staff are friendly and helpful keep it up guys we love you all a big thank you to all the staff ??????????
March 2022 by Scott Thomas
Friendly staff always helpful and have always been a busy shop with queueing they straight on to it always stocked well with great variety of food that caters for all
September 2021 by Scott Ally Thomas
Friendly staff always helpful and have always been a busy shop with queueing they straight on to it always stocked well with great variety of food that caters for all
September 2021 by Scott Thomas Allyson Thomas
Friendly staff always helpful and have always been a busy shop with queueing they straight on to it always stocked well with great variety of food that caters for all
August 2021 by gareth morgan
4 staff and only 1 wearing a face mask. No social distancing by any of the staff and the woman on the till likes to say "whatever" to any question. Apart from that some cracking deals.
May 2021 by Mathew Lewis
Awesome Shop 1 of best in Merthyr
March 2021 by Jackie King
Most of the staff are friendly and helpful, some however are very sullen and ignorant and it's been so nice to get a delivery slot
February 2021 by louise millar
Quick and efficient service felt safe shopping there today.
February 2021 by Nigel Owens
Fabulous frozen ready meals also dippers for kids
January 2021 by Richie
Christmas offers = excellentCleanliness = excellentSocial distancing = massive fail
