January 2024 by simon williams
The service (waitress) was good however the food wasn?t great. I had the mixed grill and the rump steak was as tough as an old boot, completely inedible. the sausage was over cooked and dry as was the gammon. The chicken however was actually nice.
January 2024 by Equal 180
Visited harvester yesterday. Waitress was extremely busy given way to much work load for one person. Didn?t seem to get any help from other staff. The other waitress was in the kitchen and looked to be just chatting to the kitchen staff while Lyndsey our server was running around the restaurant. She made our time there a great experience but was very much alone. The manager was rude and no where to be seen most of the time we was there. We could hear other guests saying how lyndsey seemed to be alone. But no one blamed her for this. If anything felt for her.Food was ok but the work load was way to much for one person.We tipped Lyndsey well as she deserved it the amount she had to do by herself.
January 2024 by Claire Heath
Cutlery dirty, not just once but 3 times. Looked like it had been dipped in water but not actually washed.The spoons we had for our desserts were disgusting, I went looking for a member of staff & asked could we have clean please as there were dirty. We were given fresh spoons but they were also dirty & felt grubby. There were silver jugs on the counter by the kitchen so I went to grab more but every spoon I took out was dirty. I found the manager and explained to him that this was the 3rd set of dirty cutlery we had been given, he apologised and went to get us more. He returned with fresh clean cutlery.
January 2024 by Jessica Jones
Best meal we have had out for a long time. Amazing table service from Kai and Fiona, my family will definitely be going again!
December 2023 by anthony howells
Visited tonight(Christmas eve) table was booked for 4 people at 8pm.The restaurant was very quiet , were shown to our table promptly, but were made to feel rushed to eat our food and leave.My wife was brought the wrong dessert twice, the second time she decided just to eat it so not to make a fuss.
December 2023 by Atlanta Jones
Fabulous food, drinks and service as always! Came for a works Christmas party and was very impressed with the Christmas menu. Our table was lovely and the service was prompt. Price was brilliant!Parking: Great and easy
December 2023 by Stacey Salter
Came in, lady took our order quickly enough and drinks were bought out really quickly.The service was substandard after that, had ordered the same as the table next to us but before them and they received theirs first, had to find a server to ask where food was half hour later because we had somewhere to be. Even after telling them we had 15 minutes to be somewhere, service was slow and we ended up being late, and unable to finish some of the breakfast. Massive shame because the food was lovely.
December 2023 by Kirstie Chapman
Only giving 1 star because I can t give a zero and wanted to leave a review. Went to Harvester Merthyr Tydfil last night . Was shown our table and both my husband and I skidded on the floor before we even got to our table. The waitress came and was polite and welcoming. Asked if I could have the salmon without mashed potatoes and was told no because it would cost me £15 for salmon I explained why I wanted that and was told no . Felt like I was stupid for asking it, so chose the pasta and hubby had rotisserie chicken. The salad bar had very little in it and what was left looked as if it had been there for awhile .45 minutes later the food came both meals were stone cold, the chicken had a dollop of cold congealed sauce and mashed potato which had a crusty skin forming on it . Complained and was told they d put it through as a rush order, the servers/kitchen staff must have known these weren?t right just by looking at them and feeling the plates. By that time we both decided we d had enough, paid for our drinks and left . Would never recommend to anyone which is a pity .
December 2023 by Tyrone Hayer
I have been to Harvester many times over the year, but when I went on Friday it was absolutely terrible. The food was sat on the counter for over 10 min which made it cold when they served it. They had to replace all the chips as they were that cold. The mixed grill didn't come with the onion rings or mushrooms plus the egg was asked to be done hard but still came out running. The Christmas dinner came but they forgot to bring any gravy or cranberry sauce until we asked and the chicken grill came but had lots of blue marking/blobs with in the white meat of the chicken which was very off putting. The manager had to offer a £50 discount to the food due to how bad it was. Will never recommend anyone to Harvester.
December 2023 by natasha
Wouldn?t usually complain especially as I work in the same industry but came tonight around 8.30pm not happy at all. never felt so rushed in eating my food before we finished our starters the mains were out. While I was still eating my mains I got asked if I was finished while I was grabbing a chip from my plate. Had the steak which asked for medium/ rare it was cooked basically rare. Rushed job again Didn?t enjoy it at all. Salad bar was absolutely disgusting dirty no choice really as one side was taken. Our server was very polite by all means just felt like we was rushed massively. the manager on shift was so lovely really did do his best he was genuinely so happy to help where he could. He?s a credit to the place! I am someone who doesn?t get the luxury of going out often so was absolutely disappointed tonight. We all feel like we want to go home at the end of a busy shift and that one showed tonight.
December 2023 by caroline tibby
We were there on a busy Saturday. Service was average but we had a few issues with missing side dishes not arriving, some food only lukewarm, chicken quarter was the size of a chicken wing. The manager gave us a discount on our bill and all staff were polite. Doubt we'd go back.
December 2023 by Danika Davies
Food was piping hot, bit of a wait on food but can?t really complain when it looked like a full house, we were served by Jacob who was outstanding! He was very prompt in serving us, kept a good check on us throughout our visit and he looked like was doing a fantastic job at keeping all of his tables happy and clean, very pleasant and polite boy, one waiter to keep
November 2023 by Aimee Summers
Very nice place, really Friendly and helpful staff, very accommodating to where we needed to sit for disabled family member, cooking staff very happy in there work singing ? ?, but salad bar was poor. Main meals were cooked to perfection. Would recommend and return.
November 2023 by Sue B
Disappointed, what has happened to harvester?The food was tasteless and mediocre. I ordered the chicken skewer and the wrap was solid.The dirty fries were just fries with melted, what looked like burger cheese, crispy bacon and onion bits off the salad bar - and they charged an extra £1.45 for that.The dessert wasn't great, the waffle wasn't warm and the cream was melted. Service was slow and not well managed. The cutlery on the table also wasn't clean. Everything arrived in dribs and drabs, so no one was eating together.Lots not available on the children's menu.The only reason why they got two stars was because the cocktail was well mixed.I won't be rushing back!
November 2023 by andrew Williams
Salad bar was dirty and not replenished enough. On way to get drinks the 'manager' was arguing with the chefs telling them to stop shouting service when food was waiting to go out. I'll get back to this. Place seems understaffed. Very poorly managed. No reflection on the waitresses who seemed to work tirelessly in a badly managed place.Ordered our food. I went up for a drink. Saw our food on kitchen hotplate waiting to go. Chefs shout service. I go and sit back down. More shouts of service. About 12 mins past before the food was served. Food was luke warm. Very poor standard. Me and my partner sent ours back. My son are a bit of his waffles and bacon. Honest the food standard is awful guys. People will get ill. Tomatoes are supposed to be red not pale white.We saw a lot of complaints. People were told to just walk out without paying by the waitress. So we got up and left. We didn't pay.The waiting staff were excellent and can see that they are really up against it. The food coming out of the kitchen is extremely poor standard. I mean the run out of chicken too at 5.40pm.Management and place need major improvement. Can see there's conflict between manager and kitchen which reflected on 'I don't care' standard of the food.
