January 2024 by Clifford Price
I was lookd after verywell. Keep up the good work. A1+.
January 2024 by Muriel Davies
Very helpful and obtained the product I was looking for.
January 2024 by Christopher Walsh
Had a new battery fitted to my Tiguan by a very friendly and professional young man. I didn't realise that you need to code the car to the battery. Good thing I didn't fit it myself!
December 2023 by chimchim 3633
Ashley in the merthyr branch was absolutely fantastic, went to get my bulbs changed in my old banger ursula (Ford focus) tonight after I finished work, she was a little hard work but nothing was too much trouble for Ashley he was amazing and very friendly and professional. Thanks again for your help Ash I will be recommending you to everyone i know to ask for your help!
December 2023 by Andy Carr
Great storeFriendly staff.Really super experience for those struggling with the motor!
November 2023 by Peter Jenkins
Very helpful staff. Needed to top up pil. Let me do so under cover.
November 2023 by Martin Gregory
I bought a Boardman 8.9 Adventure Bike from Halfords in September and it was poorly built and has been returned to the supplier. They have ordered me a new one, so we'll see how that turns out, but based on my experience so far I'd stay well clear of this bike and Halfords.
November 2023 by David Bradley
After going to my brynmawr store to replace a tool from advanced range of tools that had broken I was told there wasn?t a replacement available there and I should keep trying that store until one was available? Having asked if another store would have one I was told Merthyr Tydfil store had one available, having then travelled to Merthyr I was offered a replacement but the the spanner head wasn?t a flexi like mine but was told they could order one straight away? Why couldn?t my brynmawr store tell me that? The replacement part was ready to be picked up in a couple of days from Merthyr store (well done Merthyr store) you went above and beyond for me, many thanks.
October 2023 by paul lewis
Had a puncture, took to halfords in Merthyr, who did a first class job to get me back on track, first class job. Highly recommended.
September 2023 by Wayne Anderson
Absolutely appalling!! Paid for anti-puncture sealant in my tyres but recently got a puncture and found that no sealant had been added. Then contacted customer support via online chat and was disconnected suddenly.These companies should include an option for 0 stars.
September 2023 by Gerald Richards
Things are far too expensive there. Even 2 car fob batteries are £7.No wonder the shop was empty ?
August 2023 by david matthew Ingram
Absolutely impeccable service!The cashier was so helpful and set me up on the motor plan thingIt was mark I think loved the experience
August 2023 by Marques Johnson
Really great experience here. The team were fantastic. Georgia was great; gave some brilliant advice with our bikes and Scott was really helpful putting the bikes together . There was another man that helped but didn't catch his name. Thanks guys, we will be back soon!
August 2023 by Carl Wilkins
Mr Wilkins, i have just been to your Merthyr branch and as I was 4 minutes early a member of staff stopped me at the main entrance and said we are not open until 9am so i waited a further 3 minutes and a lady and child walked past me and into the store to the front desk and the same member of staff served the lady so I asked the maber of staff what's her name but she wouldn't tell me, so i walked out without buying what i intended to buy which was a fair sum as i wanted to service my car, i think it's disgusting the way in which i was treated,the lady in question member of staff was around 5ft6inches black hair in ponytails and arms covered with tattoos she knows who she is once she see's this review, absolutely disgusting i won't be going back to this particular store again, thanks for nothing, Mr Wilkins.
July 2023 by Kevin Jones
Purchased new boardman bike, collected today, got home, took the bike for a short test ride, despite store set up and signed off checks, the front forks were loose, would not stay in first gear or connect to larger front drive, going back to store now to get it correctly set up, and will be 32 miles travel at my time and cost . Not a great customer experience ??Iestyn and Peter kindly sorted everything out and fully checked that everything was in proper order, which it now is. Despite my initial disappointment, very happy with their customer service and felt like a valued customer thanks to these two gentlemen .
