October 2023 by Rachael Oneill
Went in to check the latest deals and tech staff are always nice and friendly and shop was clean plus there was plenty of seating
September 2023 by Paul Lang
Never any good
August 2023 by Nicola Garbett
Staff very pleasant and knowledgeable and more personal than speaking to someone in a call centre. Spoken to as soon as I entered the store and waited about five mins the first time and 1 min the next. staff remembered me from my previous visit and what phone I had.
July 2023 by Andrew Phillips
Great experience with Phil, his product knowledge was excellent, with good customer facing skills and a very good understanding of the whole mobile phone market. With his help I'm going to purchase a new phone contract, in the immediate future, or rather when the prices hit the Summer Hols low point. Get in there for a 9.5/10 experience. Well done Merthyr Tydfil EE shop.
July 2023 by Rita Humphreys
It's a slow process, and I cannot take everything in, but Phillip the Manager was really good.
July 2023 by Lisa cross
I've alway gone here and the staff have alway been brilliant the store has plenty of space I've had to take a large buggy n little kids in with me not once have they made me feel uncomfortable like other shops have dune. Well dune on this EE store keep up the fantastic work
May 2023 by Ian Davidson
Quality service and product knowledge from the store. Thank you for my upgrade and broadband deal ??
May 2023 by M R Ahmed (Mo)
Thank you Stacy you are very helpful I recommend highly
May 2023 by M R AHMED
Thank you Stacy you are very helpful I recommend highly
April 2023 by dean power
The staff are very helpful in choosing the right contact for you ? ?
April 2023 by Ceri Chambers
Can?t fault the service at Merthyr store. Every time I need something regarding my phone I always look for Lyndsey. She?s very friendly , nothings too much for her and she will do her absolute best to get you the best deals.
April 2023 by Deborah Newton
Good customer service. Discussion was a little technical which is lost on me. Good friendly service.
March 2023 by LISA DOMINGUEZ
Chris was so helpful with my elderly mum...it was a pleasure to experience such good customer service. All the staff are helpful and friendly and I'd highly recommend.
January 2023 by Marc Whittle (XiiWelshy)
It's a bit difficult rating phone stores as the prices play a part in people's minds, for me it doesn't so I'm going off service ect. I went there to upgrade and received amazing service I got the phone I wanted easy and simple, the ladies there helped back up my old phone which helped a lot. Overall clean store very friendly staff.
December 2022 by Mark Pitman
Staff very helpful,couldn't do enough.....let's see if ee connection is as good as we've been told.....