January 2024 by michael pritchard
The young gentleman Kieran was very polite offering us tea/coffee he put us on the virtual bed then showed us the equivalent mattress which we purchased in all a very nice way to buy
January 2024 by Melanie Hawkins
Great staff, friendly and helpful
January 2024 by Sarah Thomas
We were greeted by Amy as soon as we entered the store, which was very useful as we had no idea what we were looking for! She made us both a coffee (which was very lovely!) and took us over to the sleep match which was amazing! She was very personable, friendly, 100% not pushy and made the overall experience very pleasant. Highly recommend this store ??
January 2024 by Kevin Giles
Kieran , looked after us , must be said Richard the manager , nice guy , pleasant visit , enjoyed the interaction, will call again.
January 2024 by Kerry Davies
Great purchase experience at this store. Very impressed with the sales staff and options on sale. Thank you
December 2023 by Jessica Ward
Everyone at dreams were lovely. Leanne was so wonderful with helping with our son when we looked for our perfect mattress. Leanne was so warm and friendly and went above and beyond with guiding us and helping us find the right mattress.Thank you all and merry Christmas.xx
December 2023 by Beth Don
Absolutely fantastic service from Kieran at the merthyr branch, a really pleasant shopping experience, would highly recommend to everyone
December 2023 by marius petre
Walked in the shop to have a look ended buying the mattress.Very welcome staff.Lianne at Merthyr Tydfil shop offered coffee ,tea?.Can?t praise enough the customer service!
November 2023 by Rhydian Williams
All staff were very friendly and knowledgeable. A pleasure to deal with .As were the delivery men. Would highly recommend.
November 2023 by Joedy Davies
We were served by Kerian who was exceptionally helpful in helping us choose our perfect mattress
November 2023 by Jean Barnes
We were helped from the moment we entered the store and guided to what we now hope is a perfect mattress. Everything was explained very clearly by Lianne and we were even offered a coffee or tea. It just could not have been easier to make our selection.
October 2023 by Shan Jones
Very pleasant and 10 out of 10 for being helpful with what we were looking for would highly recommend the service is outstanding
October 2023 by Therisa Galazka
Time taken by Kelly to look at all options including bed type, mattress type, payment options etc. She was welcoming, offering refreshments and taking a genuine interest in what I wanted as a customer. I was offered to try the beds for comfort and even a pillow thrown in for good measure. Excellent service. Thank you.
October 2023 by Katrina Jones
Kelly the assistant is brillant welcoming and helpful with the purchasing. We had a lay on this bed and it scan our bodies it was brillant it pick which was the best option to go for our mattress type. Definitely recommend dreams and expecially like to thank Kelly for all the help in store!
August 2023 by Sarah Rosolek
From the minute I set foot in your Merthyr store I was greeted with warmth and friendly staff. The process of choosing the right bed and mattress was easier thanks to the expertise of Kieran and his unwavering patience and guidance. I am happy that I will finally have a good nights sleep. Thanks Merthyr team, your help today was second to none and I implore your friendly ethos even with two excitable kids in tow.
