December 2023 by Jayden Evans
Male manager with grey hair is an absolute idiot. Won?t be using this branch after today, the condescending and insulting attitude of this man is atrocious. It shows the fact that your company is incapable of training their staff to give a basic level of customer service with a good attitude. I?m new to the Argos card system, had my card with me however because I made the simple but stupid mistake of not bringing ID with me he decided to humiliate me in front of the whole store rather than speaking to me privately. He made a point to make me seem like a thief who stole someone else card. I understand it?s a silly thing to forget your ID but when you?re in a rush and have a million things to do before going to work slip ups like this happen. I?m not arguing that I should have been let off because at the end of the day I?m the one who didn?t bring the ID but I am saying there?s a basic level of respect that I should have received by having this explained properly to me in a professional manner without making a scene. I work full time at the end of the day and only have small opportunities to shop between shifts and on weekends. I want to be contacted personally by Argos and I want to make a formal complaint inregards to him. This man is an absolute pig, the way he went about this situation and spoke to me is simply unacceptable and the way he was speaking to the staff between serving people was also disgusting. Make this right Argos.
November 2023 by Lucas Harvey
Generally I do like the shop it's handy for your bits and bobs but lately I've seen a few piles of dog mess by the corner. I know people walk their dogs through the park but surely you can work something out with Matalan to arrange for your staff to pick it up since it's a shared corner. There's a bin right next to it after all and I think it'd look nicer for the front of your shops. But without that minor thing I do believe it's a nice shop and convenient for click and collect orders. Excellent job on the redecoration.
August 2023 by Shohrab Hossain
Best place for shopping
January 2023 by Allyson
Looked on line paid with card done click and collect no hassle staff were fantastic
December 2022 by dean power
Superb choice shopping stores something for everyone from top quality products to budget shopping all depends what you want ?%Highly recommended ?
December 2022 by Jessica Faye H
Black Friday at 4.00pm I went to matalan to get my mothers order and just as I left a tall man with a thick curly beard came over and started asking for tobacco now I don?t smoke never have never will do not agree with it personally not me and I tells him I don?t want nothing to do with the stuff and he starts getting angry rising his voice telling me to listen to him said he?d just sat in argos for 30 minutes waiting for his orders I say sorry to hear about that but he?s not happy starts saying I?m being sarcastick and giving him attitude I decide that?s enough march in the store ask a lady in black what?s with the riff raff outside her store she says she don?t know and it?s not her store so I leave and he?s gone and I realise I?d left my matalan bags on the floor and they were now gone so logicly the man must?ve stolen them so I go back in and go right up to the counter and some lady gave me daggers because I pushed in but I don?t care . I ask the argos man to check his cctv because I?ve just been robbed and he says he don?t know if they have it and he only delivers and to me that sounds disgusting what if Id gotten stabbed what would argos have done then fourty pounds £ I spent on my matalan order and now it?s gone I?m so sick of merthyr wish I?d never moved from brecon what a pighole of a place ! he said he could ask in back but I thinks don?t bother and just left it at that went back to the car cried my heart out felt terrible don?t have cardigans now for christmas but like the strong woman my mother told me to be I moved on . went back in treated myself to some christmas lights had a sit down while I weighted and it was a fast service fair play given it?s Black Friday not like matalan full of kids who can?t think as fast as tey work but argos was ok fair play gave me my set of lights did ask if I wanted cards and that but said no and I don?t think they should ask at till just wanted to pay what if I was a young fool boy who did ent know any better about credit unlike I . never mind that though aside from the less than satisfactry cctv and shadey credit plan I thought it was good enough would like my matalan order back but was no fault of the shop might come back and buy a new tree thanks x
October 2022 by Silvia Torres
I ordered a wardrobe online, they brought it today the upper part of the packaging completely wet and torn, the water has penetrated 2 of the boards damaging it. Unbelievable, How can they deliver something like this? Tomorrow I will make a claim. First and last time I buy something there. Totally disappointed. You can have a look to the pictures.
August 2022 by allyson Scott thomas
Looked on line paid with card done click and collect no hassle staff were fantastic
May 2022 by Sharon O'leary
We love going into argos the staff are warm and friendly always willing to help you look for items it's very nice to have friendly people like them around keep it up we went up there looking for shopping trolleys thank you so much argos will always keep going there ??? ?????
January 2022 by Karen Birch
Staff here are really unpleasant, it puts me off shopping here.
December 2021 by Robert Page
Staff are friendly helpful.Would go into store again
November 2021 by Julie Brown
Love argos stores, there are always plenty of ideas and a variety of products. You can click and collect to save time if tge goods are already available. If not, they offer a date and time to collect, but you have to pay for the goods prior to collecting.
September 2021 by James Mayer
Just picked up a rowing machine from this argos and told I couldn't borrow sack trolley to take to my car,on the box it says two man lift also they dragged the box from wherever they stored it. What a bunch of inconsiderate people I thought the needs of a customer came first how wrong I was
July 2021 by Emma Shephard
Terrible customer service. Usually shop online but my mum needed a new sky remote so popped in as was in the area. Was greeted by a very unfriendly miss trunchball at the door telling us off for using the 'wrong door'. Very aggressive, unpleasant and unfriendly. I pointed out that they had no signage to indicate it was a 1 way system and she advised that 'that door is usually closed' and then proceeded to tell another family off who made the same mistake behind us. This staff member definitely needs to work on her customer service skills or should be kept in the warehouse away from customers. Label your doors, dont assume customers already know and don't speak to customers as though you are telling off a child infront of other customers. Its rude, belittling and unprofessional. Will stick to shopping online from now on to avoid unfriendly staff.
July 2021 by Blowfelt Pc
Argos I suppose have a good reputation. It's a shame this branch has left the rest down.Not the most unpleasant person I talked to this week, but it's got to be in the top 3. Some people are just plain iggnorent and rude.What ever happend to the old saying "the customers always right'I will never shop there again, and will order on line and wait the few extra days
