March 2024 by Gary martin
Had soup and coffee which were very nice. However slightly spoilt by it being cold in the seating area.
March 2024 by JENNIFER TAYLOR
Always enjoy a coffee in the cafe. Staff friendly and helpful as things always move around in supermarkets. Prefer this size of shop to the extra large supermarket.
February 2024 by kevin matthews
Great service.
January 2024 by chattypat Furmedge
Good fresh foods range. A bit expensive but overall a good visit.
January 2024 by Louise Moloney
Wonderful staff in the cafe, all you need in the supermarket.
January 2024 by Nicola Perry
Very friendly happy staff.Win, Nicola chester
December 2023 by Jane Guite
It's a shambles from start to finish. The car park is a mess: only 2 Collect spots available as a Transit was parked sideways across the third. Only 2 disabled spots (I have a Blue Badge) as the third has Christmas trees for sale in it!Foyer is an obstacle course past all the promotional stuff and the cafe entrance.Only one toilet, the other os closed for 'maintenance', and the one on use is sorely in need of a deep clean and items to be repaired or replaced.Store was OK, and the fresh meat/fish counter and the deli counter were both manned by helpful staff.I did some shopping in store but my main reason to be there was to collect a pre-order, so I phoned the number (during my 11-12 time slot) It took 8 minutes for the phone to be answered! Then the vague-sounding girl couldn't find my order but said 'someone would be out with it'. After 20 minutes sat waiting in the car I phoned again. 6 minutes for an answer. This time a man answered and said he would get on to it. 15 minutes later I'm phoning AGAIN when I spotted him with my order, coming out from the loading bay. He apologised for the delay, helped load my shopping into my bags (as you're encouraged to take your own) and left. In total I'd waited 40 minutes.No mention of any substitutes or out of stock items. It turned out that my guinea fowl had been substituted for a £12 chicken with only 1 day shelf life left on it, my mince for meatballs and the sausage meat was unavailable. All of this I discovered when I got home, unpacked and read my emailed receipt.Of course I could have taken them back...but I live 100 miles away in mid-Wales! I was only in Menai Bridge for the morning, so shopping with Waitrose was supposed to be a bit of a treat.Between in-store shopping and my order for collection, I spent £140. Never, ever again. You've had the last penny you'll ever get from me, Waitrose.Oh and I did complete the online customer satisfaction survey, requesting a callback as you are able to do. 5 days later I'm still waiting, hence this review.Avoid Waitrose at Menai Bridge at all costs.
December 2023 by Peter Barnard
Tried the self checkout at first but it kept stating "remove first item ftom the bag". So I gave up snd went to the proper checkout instead.
December 2023 by John Gethin
When is a slice of cake, not a slice of cake? When it?s a slice of loaf!
December 2023 by mary barton
Scruffy dirty very very cold
November 2023 by Hannah Place
Shame one of the employees (1 woman in particular who was interacted with) is a racist.
October 2023 by Gina Starling
Wonderful store, with friendly staff.The only problem was trying to park.
October 2023 by D S
Always when visiting this store with small children the child and parent spaces are filled with inconsiderate people who think they can park there, often times it's "those Waitrose" people who's sense of entitlement know no bounds! If your not going to enforce it, why bother having them?
September 2023 by Gerry
Waitrose has a fantastic selection of fruit, always fresh and plentiful. A wide variation of foods and ingredients from all over the world, including a fantastic selection of foods from home grown suppliers. The staff are always smartly dressed and very pleasant to talk to. Nothing is too much trouble and always willing to help. The carpark isn't the biggest and tends to fill up quickly, but you don't have to wait long for a place to become available.
September 2023 by Gwenda Jones
I had everything I needed and more at surprisingly reasonable prices. Staff were pleasant, friendly and helpful, store was clean.Car park caused anxiety, some OAPs not looking or aware of others = not responsibility of the store.