February 2024 by C Rover
Super experience recently with Carpetright in Llanidloes. We needed 2 rooms done, one with carpet and the other with Laminate. Lots of time was spent discussing options, and samples were brought to the house. Everything was agreed and paid for...... Then we changed our mind at the last minute. The laminate wasn't going to work because the floor was uneven, so we decided to go for carpet in both rooms. We expected lots of negative reaction and penalty costs, but none of it! The sales guys were fantastic. Didn't bat an eyelid, and helped us sort everything out. The fitter who arrived was Kenny Matthews, who did all our carpets 10 years ago when we moved in. Can't get better continuity than that! He did a brilliant job, including a small extra job replacing some stairs with carpet offcuts we already had. Everything cleared up and left spick and span. Great.
February 2024 by Chetna Passafonti
Excellent service! Friendly and helpful!
February 2024 by Richard Edwards
Alex was a great help, perfect customer service helping me get what I needed in a rush. Great member of staff to have on your team
February 2024 by Henry Jones
Very good service
February 2024 by richace
Had a great deal on a carpet, very professional and good quality
February 2024 by Thomas Jones
Visited our local Carpetright store at Llanidloes, Powys, mid Wales. Really good customer service from Alex. No zealous sales pitch, just excellent help and advice. We were undecided between laminate and luxury vinyl. We were advised of the pros and cons to both. We initially went for vinyl, and Alex gave us all the quotes and booked us in for measurements. We then changed our minds overnight, and nothing was too much trouble to change the original quote. Measurements were done and our flooring was ordered within the week. Payment and delivery dates were discussed, and all done professionally and efficiently. We were also able to get a rug included at no extra charge through the Spend and Save offer. Would definitely recommend.
February 2024 by Rich Williams
Top top professional and friendly service from the start with Alex, who was very knowledgeable and took us through the best options, totally unrushed, to the finish with a super fitting service with Kenton. 5 star, would highly recommend.
February 2024 by Kevin Challinor
Great product. Great service
January 2024 by mark herting
Great choice of carpets. Alex made selection and ordering our carpet and underlay very easy.
January 2024 by Drew McClennon
Went in last week to get a quote for getting a room carpeted. Oscar was very helpful and was able to offer me valuable advice and lead me in the right direction.
December 2023 by Nigel Crisp
I was very pleased with the quality of advice and service provided by the staff at Carpetright in Llanidloes. They were extremely friendly, knowledgable and helpful. I would definitely recommend this store to anyone in this market.
December 2023 by Adrian Lewis
Very good service, with a wide variety of flooring options. Time to browse without pressure, but staff guidance available if needed
December 2023 by hannah
Great service at Carpetright at Hafren Furnishers! Very friendly and happy staff pleased to be of assistance. Billy was super knowledgeable and helpful. He made our decision easy and stress free. Will definitely return as we had excellent in store service. Very happy customer! Thank you Billy :)
November 2023 by Jennifer Gregory
Carpet looks amazing. Fitter was on time and completely professional thank you very much
November 2023 by kerry robinson
Alex was so helpful - great experience.Kenny and Paul were so efficient and professional at fitting the flooring. Great communicators and put us completely at ease.