March 2024 by Sophie Knowles
Great doctors, always friendly
January 2024 by Evangeline Swift
EDIT***Staff care has improved greatly and I?m very happy with all services provided!So far I?ve had little to no issues with the GPs and nurses that I?ve seen and the care I?ve received has been much better than I?ve had at previous surgeries, however, I?ve had a few issues now with some of the reception staff/people who answer the phones and found them quite rude, combative and completely disinterested in anything being said. So much so that I?m putting off appointments so I don?t have to interact with them.
January 2024 by David McEvoy
Extremely helpful after my bowel cancer operation with aftercare . Always managed to fit me in even though I have difficulties with travel arrangements living in the ceriog area.
November 2023 by Karen Jones
Very clean, some staff are helpful, doctors and clinical nurses are very good
October 2023 by Bryan Jones
OK overall. I have to say, though, on my last visit there with sciatica I had the most thorough examination I can remember. I think the doctor was a substitute but they need to employ him. Thank you, Dr Viktor.
October 2023 by Peter Carol
Good appointments system and has a Parkrun
October 2023 by Daniel Nichol
This has to be the most disgusting unprofessional surgery know to to date, receptionist are rude argumentative and belittling towards patients continuously talk over when trying to explain and I keep hearing this from various patients, rang with suicidal thoughts due to my pain on a Tuesday and the receptionist offered me a telephone appointment 3:45pm the following Monday, then the doctor told me to take regular ibuprofen for the next how ever many days, which is in my notes not to take due to swelling on my diaphragm causing breathing and digestion issues, I really am appalled the way this surgery is run and I do consider my self a victim off NEGLECT by this surgery and doctors huges, hopefully complaints to the health board is going to change these issues,there is to many young and old lives being lost to negligence!!!!!
September 2023 by Lisha Howen
the doctors here are hit and miss, but i?ve had some good ones. The receptionists on the other hand are extremely rude, and talk over you. I requested a registration form to be emailed to me as i needed to re register, and the website said that i could get them emailed (i?d then print off, sign and bring them with me when i?m in llangollen) anyway the receptionist was literally arguing with me refusing to email them after even admitting that they CAN email me one, and then went on a rant about how i need to sort out medication beforehand etc (all of which i already know and i have already done).i have never experienced such a terrible and unprofessional and unpleasant attitude from receptionists like this, it?s shocking, if you?re so miserable get a different job. i can?t even imagine how hard it must be for people who don?t have the best social skills being nervous and calling the dr just to be treated like this.shame on you Llangollen health centre, sort out your staff.so disappointed.
August 2023 by Linda Parker
New to Llangollen. The ladies and doctors have been wonderful. Always polite and helpful, either by phone or in person. Thank you for making my family feel so welcome.
June 2023 by Tracey Needham
Staff are friendly and handy little chemist next door
June 2023 by James Dixon
Absolutely scandalous care from this practice. Completely fobbed off by a nurse on Friday morning who could not even be arsed to see my daughter face to face. Told to give her calpol. 36 hours of unnecessary pain later my daughter is in Wrexham a&e taking up the time of nurses, doctors and consultants all because someone wanted an easy shift. Fuming doesn't even cover it
June 2023 by Shawn Price
Fantastic treatment. Always friendly and really thorough.
May 2023 by J P
Was treated very promptly when I became ill on holiday, and very informative care advice given by Dr Hughes over the phone, to assist me further as I was cutting my trip short to head home. Very much appreciated.....thank you
April 2023 by Beard O
Hard to get an appointment, DRs don't call you back, they insist on a phone call appointment even for a physical injury which would be impossible to diagnose over the phone. Also if you phone they have a pointless 6 minute recorded message you have to listen to before they will connect.
February 2023 by Frank Heath
Had an appointment, a very short wait then in and out. Done.