January 2024 by Hannah
We've had our camper since April 2023 so I feel now is a perfect time to give an honest review.We drove to the workshop in Feb/Mar 2023 and spent a good hour with Paul discussing what we wanted. Paul let us choose colours, materials, stitching, paintwork, wheels and more. He also gave us a tour of the workshop and allowed us to look at a couple of vans for sale.We collected our van in April, drove away and have never looked back! Wally (our camper) has taken us all over the country in the past 9 months and we couldn't be happier with it.We've have a couple of niggles which are no fault of Pauls I.E a couple of scratches in the paintwork (caused by us) and we wish we had chosen high profile wheels with a smaller alloy as the journey can be quite bumpy, plus the alloys are a nightmare to keep clean but nothing that can't be fixed/changed. We were told we would receive a small tin of extra paint to fix and knocks etc. but this was never sent, however I'm sure Paul would send this if we contacted him.Overall we're extremely happy with the service and would recommend. Photo just because :)
October 2023 by amanda Tyler
So, we've had our Transporter T6.1 van from Welsh Coast Campers for 10 months now and it's a good time now to write our review.We had read the reviews on Paul, but knew someone who had purchased a van from him and were pleased with it.Called into WCC and met Paul. He told us that he was about to take delivery of a new T6.1 in Indium grey with a tailgate, which was exactly what we were looking for. We were impressed with the finish on the vans that were for sale. His son Phil got us a good part ex on our car from a local dealer which we were happy with.We chose our package with some added extras. We emphasised at this point that we did not want a spoiler on the tailgate as we would be adding a bike rack. Nothing seemed to much trouble, Paul showed us around the upholstery area and the paint shop where he suggested that a gloss front grill would look really good on the van.The day came to pick our van up, and it was in prime position in the garage looking stunning. After Paul showed us how everything worked, we noticed that a spoiler had been fitted ! Paul agreed that it was his mistake and agreed to fit a tow bar and even threw in a free bike rack.We also noted on getting home that the gloss front grill, lights in the pop top and an extra sockethad not been fitted.It was at this point that things started to go wrong with WCC aftercare service. To cut a long story short, our van travelled up and down the motorway on numerous occasions to get everything sorted out. It took months!Once it was finally returned with all the works completed, we noticed that the Transporter badge on the tailgate had been removed. There was also lots of white overspray on the rear of the van. At this point, we didn't bother getting in touch with Paul as our van had already had enough miles needlessly added to it, and we sorted it out ourselves.To sum up, we are really pleased with our van, had lots of comments on how lovely the van looks inside and out, but extremely disappointed with the length of time it took to rectify the problems which shouldn't have happened in the first place. They need to invest in their aftercare service as its really poor and that's why we have only given 3 stars.If Paul reads this, I hope that he accepts that this is a truthful review.
October 2023 by Alex Williams
If I could give 10 stars I would! Amazing experience from start to finish! Paul couldn?t do enough for us. Thank you Welshcoastcampers for our Amazing camper van!
September 2023 by Gillian Black
The only thing more delightful than buying your own VW camper, is buying it from Paul at Welsh Coast Campers! We?ve had the van three weeks now and it?s a total dream, no problems at all and continues to attract compliments everywhere we go. The quality of the workmanship is unbeatable and Paul handled all the paperwork and gave us a proper thorough handover of the van so we could make the most of it from day one. We are over the moon with the experience as a whole and wouldn?t hesitate to recommend Paul and Welsh Coast Campers time and time again!!
July 2023 by Annere Martin
Pulled out all the stops to turnaround my VW van conversion in 2 weeks for Glastonbury 2023! Great work and a fantastic camper, thank you!
April 2023 by Tina Williams
We recently bought our T5 camper and are over the moon. We love our Oggy and can't believe how amazing she is. Thankyou Paul and team. We love our new pride n joy. ?
April 2023 by james edwards
These vans are not cheap? although the conversions are solid and seemingly well done - the after sales is shocking!! On the way home the undertray fell off on the motorway? I called Paul who assured me he?d cover costs to replace it. I paid for the work, and got a diagnostics check done at the same time, and they found multiple faults. Cam belt and water pump had not been done - a corroded engine mount - corroded silencer - oil leak - faulty door handle - and much more. The back window is now leaking profusely, potentially rotting the kitchen cabinets. I?ve emailed Paul many times about all these issues - and have heard absolutely nothing back. So I?m presuming the conversion warranty he offers is completely bogus. Such a shame - as he and all his staff seem really pleasant - and I left feeling happy with parting with that much money. If buying from Paul MAKE SURE you have a vehicle check done - and ask for all paper work. If it?s not available - I would think very carefully before parting with any money. I?m not sure where the vans come from, but due diligence is the key. It would be so simple just to respond to emails Paul - just to let me know I haven?t been left high and dry - or wet in this instance due to leaky windows?. it?s going to cost me at least 3k to get this vehicle on track? not great?
March 2023 by Gillian Langley
Bought our be campervan a couple of months ago, really pleased with the conversion. Paul was fab, nothing to much trouble offered to pick us up from Swansea train station so we could travel back together in the new addition. He?s very knowledgeable and nothing to much trouble, truly a gentleman and very friendly. Would highly recommend and am doing to people we know are interested in a camper.
March 2023 by Simon Hughes
Please do not, and I repeat do not deal with this Company. I recently purchased a T6 conversion described as show room condition. WHAT A JOKE. The van is a complete mess when you deeper. It transpires that there was zero service carried out, zero history of any service carried out, no cam belt or water pump changed, multiple failures which to date includes window motors, headlights and wiper motor. The attention to detail was so poor despite me having to send back initially with a list of items to rectify, and guess what this was ignored. Even the windscreen was deemed unsafe as it was not clipped in. The scuttle tray had been snapped and the bottom of the screen was not fixed in so this had led to an influx of water. There was also damage to the side windows.I?ve since taken the joke of a van to an independent inspector and the revelations are shocking which I can?t detail as I?m in the process of dealing with trading standards, and yes he has history with his substandard work. Granted I knew the van was a donor commercial but who puts flooring down on top of mud. Yes he van was caked internally with mud. Under the floor, in the engine bay plus the wheel caliper were in that bad of condition, a braking specialist acknowledge that they were the worse set of calipers he?d eve seen - so bad that they couldn?t be refurbished. To date I have spent thousands putting things right but now I?ve given up as the van requires too much work to be worthy campervan.THE WARRANTY IS USELESS. This guy advertises vans that are not real. Don?t be led into thinking you?re purchasing the advertised van -re not. I now know why I wasn?t allowed to see the van where conversion was taken place.Disgraceful, £36k for something on the outside that looked good but the horrors wear hidden. Let me share some pics of the horrors being unraveled- this is not an exhaustive list of them but it?ll give you a flavor of what you?re giving up your hard earned money for. Oh by the way, when I?ve asked for a refund, guess what - silent. No comms. Anyhow I have to get formal now?You can see the mud which has been hidden. The worrying thing for me is that the ventilation in the front cab was full of debris and mud also. The inspector advised that this is what we would be breathing in?.our dreams have been shattered. My twins are completely devastated as this was our savings that went into this van. Paul you should be ashamed of yourself.And yes I should have been more diligent but I was led down a very long garden path where everything seemed rosy until I reached the kingdom of WCCs hell!To note. I had to leave the one star for this to get posted, it really deserves zero stars!
February 2023 by Haydn Davies
What can I say...much time was spent with us, discussing all our options and we never once felt pressured or that we were taking up too much time. Extremely knowledgeable and answered all our questions. We ended up driving away with this beauty and couldn't be happier!!Great guy, great staff, great experience.Let the adventures begin.
January 2023 by Julie Jones
As always helpful. Gas bottle for mobile heater is now £53 per refill
December 2022 by Alex Blaney
Fantastic work.Friendly people? and moreover an exceptional service. Thanks all.
November 2022 by donna Jarman
Bought our ?pride and joy? just before summer? and it?s not disappointed!The conversion is stunning and completed to such a high standard!Paul was extremely helpful and nothing was too much trouble for him?he even showed my little boy the machinery and process involved in completing the conversion. (While on crutches with a broken leg.!!) our bespoke van was ready in 10 days!Highly recommend.. we are delighted with our treasured campervan.
March 2022 by Andrew Jones
Recently purchased a T6 conversion off Paul, really pleased with it. Paul and his team did a excellent conversion, would highly recommend.
February 2022 by Rob Bruckel
I bought my Van in March 2021 and I thought I would leave my review once I had really experienced the Van. So my buying experience was pretty good - Paul should however consider getting some admin support to take calls and respond quickly to emails, in this world of customer service this would take his business to the next level. That said everything was on time and the Van lived up to what I had been promised. So in the last year I have travelled all over the UK and the Van has been flawless. I went to the VW festival in Bristol and the Van got loads of attention. Build quality is very good and Paul was very knowledgable in supporting me the build process. So thanks to Paul and the team
