February 2024 by Daniel Kelley
Food was stone cold and items were missing.
February 2024 by Megan p
Been to this subway a few times and it's closed before the closing time which online states closes at 9 and they have closed before 8Disappointing when it happens more than once, wasted fuel and false online times or they keep choosing to close
January 2024 by Rachel Jones
Not the best food iv had from subway, rolls weren't as fresh as normal but staff were
January 2024 by Bethan 321
Ordered a 6 inch tuna sub meal, ordered online, they ran out of the drinks selected but didn?t update Uber so I didn?t get it and have to chase a refund myself due to their error. Next, get the sub which is a shambles. Looks like a tiny scoop that?s been spread across to make it look like it?s more than what it is.Called the store, they agreed they don?t believe it?s enough but wouldn?t do anything. Attitude is ?not my problem?. No accountability and no refund offered. 100% dissatisfied.
December 2023 by Sean Davies
Staff was really rude and miserable asked for my order by saying ?what do you want?
December 2023 by Dylan
Ordered food over the phone when it came there was a missing foot long and when I rung they said it wasn?t their problem and refused to give her name to write in a email tried ringing back and they hung up on us 4
November 2023 by Samantha Sullivan
A bit disappointing, don't sell flat breads anymore, I found when they heated up the sandwiches they were not hot right through. Shame.
October 2023 by Tegan Thomas
Was given wrong bread, was missing harsh browns and vegan cheese. Which costs extra so you would expect them to be in there. Had basically no meat on both subs. My partner's meatballs were burnt inside. Very disappointing, I would recommend going to the subway in Llanelli town if you can. Never have any issues there and staff are always welcome there
October 2023 by L B
AVOID. Worst Subway sandwich I have ever had. Ever. Bread was most definitely stale (rock solid) on both sandwiches, chicken was HARD (looked uncooked), salad was mushy, just awful. For the price, what a ripoff.Not a patch on its sister store down the road (by Aldi). Not even in the same league.Was meant to be a weekend treat and just thrown money in the bin. Don?t do it to yourself and stay well clear.
July 2023 by Evsy9
We visited at 3 pm on Sunday 2 July but walked out before purchasing anything due to the abrupt and extremely rude staff. The way they spoke to the customer was unacceptable, the portion sizes were tiny, there were hardly any drinks in the fridge, the menu was limited and the cookies were broken. The staff spoke aggressively towards the customers and everything seemed like an effort. I will not be returning and would rather travel the extra 9 miles to the Cross Hands store where the staff are always helpful and polite!!
June 2023 by shannon hill
Absolutely appalling staff member nothing but rude to all the customers and just has a horrible attitude towards working there
June 2023 by Cade McGill
Terrible service, seen more live in a morgue, try not to hire the most gormless people in the county, the girl there just didn?t care whatsoever and threw everything without any care whatsover, on evening shift 30/05/23 @ approx 19:45
May 2023 by andrew brown
Unfortunately, 2 out of 3 of the staff phoned in sick. The poor lady was on her own with delivery orders and walk ins. It took 3/4 of an hour to get served. I can't fault the lady, she was under a lot of pressure. Food was good, the only reason for the 1 stars was purely on the fact that only 1 staff member.
April 2023 by Angela Okeefe
My order came with no salad and it was freezing cold,squashed and the chicken looks uncooked
April 2023 by Emily Davies
I wish I could give 0 stars. Absolutely appalled at the customer service, ordered from the app to click and collect to go pick it up at 6pm. First of all, on the app it said that I had to go collect my meal in 18 minutes. I called them to try and change the time, they said that they couldn?t change it. I asked for a refund, and they said I had to go into my bank to get the refund and I had to walk down to subway to get the receipt. I had said never mind, and rushed down to subway to get the meals. They hadn?t even made my meals so I had to wait to get them whilst given attitude from staff members. Once I had collected my meals returned home to find out I had a STONE in my bread. The person that had the meal had thought she had chipped is tooth, but it wasn?t even a small rock it was fairly large. As you can imagine I was not happy, never going again!
