November 2023 by Ryan Jones
pointless, have to wait till weekend to collect a parcel since they open when pretty much everyone is working
September 2023 by Lee Hurt
Staff are lovely, service is great, but what's with the opening times?! 8-10am. What use is that to anyone!
June 2023 by Tom McP
Sorting Office with helpful staff. Very useful when sending or collecting parcels. It has a 24 hour parcel box situated outside which is very handy if you want to send something when Post Offices are closed. Postage can be bought and printed from the Royal Mail website.
May 2023 by Sandra J
A card has been put through my letter box, no name, ref number nothing. Just ticked they'll deliver tomorrow unless l contact royal mail. But l can't because l have none of the info needed. I want to collect rather than haven't delivered, but the parcel office isn't open until 8am tomorrow. Which means there's a good chance my parcel is out on the van before l can contact ant one. Really helpful....not!
December 2022 by John jones
Not open to collect an item for Christmas. Pathetic strike
October 2022 by Tom Connolly
Open hours are a joke and there's no way for a friend or relative to collect on your behalf. How are we meant to collect our parcels?
October 2022 by lil? family
Literally signed for my parcel and got handed the wrong one! EBay won?t help because my address and name is on my tracking which says delivered but not had it!nobody will help
June 2022 by David Davies
Waht a joke 7am , 9am open , who's bright idea was that I wonder. How are working people ment to collect........If you had and brain cells would have made it 6pm,8pm.But I guess you lot in Llanelli dept to give a s,,,,,As I now most of you think your woking for government the way you act .......
June 2022 by Mighty Mike
Waht a joke 7am , 9am open , who's bright idea was that I wonder. How are working people ment to collect........If you had and brain cells would have made it 6pm,8pm.But I guess you lot in Llanelli dept to give a s,,,,,As I now most of you think your woking for government the way you act .......
May 2022 by Susan Davies
Excellent service .I visited the llanelli sorting office to pic up two packages that I had missed around 12 o?clock yesterday 24? may .It was so convenient to be able to pickup the parcels after 5 o?clock .Thank you to Kerry Thomas ( I think his name was )First class service
March 2022 by michael john
Always had excellent service from Royal Mail Llanelli , Remember they are front line workers in this Covid pandemic.
January 2022 by CAROLS9995
Very friendly, efficient and helpful. That includes the postmen too. Thank you for working tirelessly during lockdown.
October 2021 by S E
Excellent , cheerful staff at Llanelli sorting office. Always happy to help. I wish some of the previous reviewers knew how hard the staff at RM work. During the peak of Covid they did their best opening the SO for parcel collection but it wasn't possible to open regular hours as so many staff had to isolate. #thumbsupforyourpostie
September 2021 by danhodds
Terrible service. Lost my parcels multiple times, not delivered, not returned to sender. Just gone. Impossible to contact Royal Mail, sorting office won?t do anything.
July 2021 by Joshua Cole
Had a card through the door at 9:30am saying i had missed my delivery and that i could collect from the sorting office, but collection times are between 7:00am and 9am but it states on there website that the opening times are until 6pm. So frustrating when you dont provide correct information to the public and not adjusting your open/ close times online to save people wasting they?re time traveling to the office to then find out its closed, very poor communication to the public and if it was an option i would of much preferred a different courier.
