August 2025 by Andrew Morris
Got a used car from LMC and was dealing with Carl, paid for the car outright on the condition the vehicle would be prepared in a nice condition , getting rid of body work scratches . Had to go back 2 weeks after collecting the car due to scratches re appearing. Also during this 2 week period I had noticed the bonnet was completely covered in stone chips down to the bare metal , gave LMC the option to take the car back for a full refund or fix the bonnet, which was re sprayed.
Waited a good part of 2 months for a spare key to get done and by this point Carl completely ignored my emails and passed passed me over to another person for some reason ? To date the car is still left with hideous scratches they promised to fix and found a wood screw holding the front bumper on?.
Also paid for the supaguard treatment which is all honesty is a complete waste of money.
Disappointed customer to say the least, more annoyed that Carl had palmed me off to his colleague due to not wanting to assist me anymore.
August 2025 by Donald McKernan
Had an issue with my car. Popped in on the off chance. Nothing was too much trouble. Cup of tea and half an hour later issue diagnosed and sorted. Even had a follow up call a couple of days later to make sure everything was still ok. Great service. Cheers folks.
August 2025 by Alison Evans
Fantastic service every time, the team always go above and beyond to help resolve issues, after sales Fantastic. Thank you to Craig and his team.
August 2025 by Emily Evans
Had a wonderful experience today with Karl. So helpful and no messing about. Was recommended to come here by my BIL after having a disaster at tcw and I'm so glad I did. What a breath of fresh air and a complete different experience. So quick and easy, and was offered a generous amount for px where I was told I'd get pennies at tcw. Great place with a great team. Thank you Karl and team. Really happy.
August 2025 by Andrew Mullins
What a fantastic experience. We pulled up and were greeted by Karl. We discussed that we'd been messed around for a whole week by another well known dealership. Within minutes, Karl had authorised finance and gave us the keys to test drive. Deal done. No hassle, no fuss. A complete 180 from what we'd been through the week prior. Couldn't believe it. The whole team there seemed genuine and not robotic like you'd expect car salesmen to be. Such a pleasant exchange, I want another car now just so I can go back to them. 100% would recommend.
August 2025 by Owen Thomas
We couldn't be happier with the service we received from Wayne whilst purchasing a car this week, he went above and beyond for us , his customer service is incredible, highly recommend Llanelli motor company, we look forward to buying again with you in the future. Thank you Wayne :)
July 2025 by Stephen Gurd
Driven past here lots, just didnt know it had such a nice selection of cars.
July 2025 by Victoria Evans
I highly recommend Llanelli Motor Company as they are professional, very courteous and helpful.
My husband and myself were looking for a van and Wayne was marvellous assisting us from start to finish. We are very pleased with our purchase and with the price we paid. The aftercare service is also excelllent. Many thanks to Wayne and all the team!
July 2025 by Philip Clayton
1st class service no hassles Wayne the salesman was brilliant, would highly recommend
June 2025 by Ayla Lovegrove
Wayne at Llanelli Motor Company has been absolutely incredible. We've driven home our new car today after part exchanging our old car. Wayne went above and beyond to make it possible and suit our budget and needs - even having our new car ready within 2 days! - we can't recommend enough. We live as far west as you can get in Pembrokeshire, but have to say that we will always travel to Llanelli to see these guys for any future cars - you'll be well looked after. Thank you so much guys ?
June 2025 by Leigh Jewkes
Visited the dealership to view a car . Greeted by Wayne who answered all my queries. The car was exactly as described and well presented. Wayne ? went the extra mile ? to ensure it was a great experience. I would not hesitate to recommend and probably go as far to say , try here first. Many thanks
May 2025 by Jordan Aimee
Wayne went above and beyond to ensure my car buying journey was a great experience! He was a joy to chat to, made me feel comfortable and right at home, was incredibly helpful and nothing was too much to ask and I never felt rushed or preassured.
Wayne and the team made sure the car was of the highest standards before I drove away with it. I could tell that Wayne wouldn't let that car go unless it was up to his personal high standards.
I am so happy with the outstanding service I received, Llanelli motor company will be mine and my families go to car dealership.
I drove away today with a beautiful, clean, shiny IMMACULATE car and amazing service from the staff, I cannot fault a single thing!!
Buying a car from here felt like an upgraded flight to first class. I couldn't recommend them enough!
May 2025 by donna anthony
Buying a car can be a scary experience and a minefield of information to get your head around. Llanelli motor company was a First class experience from beginning to the end. I felt well supported.
Would highly recommend.
April 2025 by Adam Prior
Have just brought my new Car Vauxhall Insignia with LMC customer service has from Wayne has been Fantastic and definitely worth the 3 hour journey to view the Car and buy it.
Wayne went above and beyond ensure exceptional service standards were second to non and can't thank him and company enough to ensure I am a fanstatic deal. Highly recommend you won't be disappointed.
Thanks again.
Adam P
March 2025 by Cheryl
4 Star service from beginning to end, went to find our son a good reliable car, as his first banger has finally died! Every member of staff was friendly approachable, nothing was too much trouble, Carl you do an amazing job! Thank you! Amazing customer service that is so hard to find nowadays!
