March 2024 by Lianne Richards
Anthony and the team are professional, friendly and explain everything and I even got tea and coffee whilst waiting. Use them for company car servicing and cannot fault them - especially given how busy they are. Highly recommend.
March 2024 by Stephan Williams
Had a fault with my car before going in for a major service, this problem sounded to be from the exhaust. Fast forward until after the service; they found no fault with the exhaust. Also in the report they emailed over, there were no photos of the work being carried out. It stated I needed new disks and pads for the front and rear, had this seen by my local garage who were also going to check the fault with my car (turned out to be a wheel bearing). But they said there were nothing wrong with my disks and pads front or rear. And another customer had said her daughter had the same issue with the price amounting to £1500 odd for work that did not need to be carried out. I expected better from Halfords and a nationwide brand but I was wrong. Overpriced and don?t seem to care either. Better off taking it to a local garage who care about their reputation. In my case this was KP tyres - never had any issues with their work and are usually the cheapest for the job.
February 2024 by Mandy Morgan
I have got to praise Anthony Carpenter and his work colleagues for their magnificent work ethics and professionalism. I have never received a bad service from Halfords and therefore will definitely return. It can be stressful when your vehicle has a fault (my face don?t lie) Anthony and his team always take that frustration away.
January 2024 by MARTIN HUTCHINSON
They are was helpfull.Question how is the mot free when you pay for it
November 2023 by Sheralyn Lewis
Fantastic service. Had an issue with my car and the main dealer was less than helpful. The team at Halfords were brilliant, they rectified the issues for a very reasonable price and kept me informed throughout. In this day and age its very unusual to have such great service, they couldn't have been more helpful.
November 2023 by Senthil Kumar
Anthony and his colleague were brilliant, do their work work with smile. Great attitude and professionalism. Punctual and honest. Big change to what I have seen in the past years with previous management. Well done guys and see you next time with a box of sweets.
October 2023 by Lyssa muir
Took my car in for a new tyre and ended up having my MOT done whilst I was there too, I was lucky enough to have a slot right after having my tyre fitted. Excellent professional service throughout from all the team. Saved myself some money and also a bit extra with NHS discount. Big Thanks to Anthony and the team! Will definitely be back again.Services: Tires
October 2023 by Emily Farrell
Really friendly staff, made me feel welcome especially as I?m a girl who is clueless about cars in general ?? 10/10 would recommend. Manager was really helpful
October 2023 by Man LikeZoin
Absolutely amazing guys that operate the place don't listen to other customers that bash the place these guys are great at what they do and only care about what they do my experience with them has been a lot better than compared to other companies harris brothers or kwik fit even they tell you everything you need to know down to the T and even breakdown the bill when you get it and they call you incase they spot something which needs fixing and they will only authorise the work if you say yes these guys are the most trust worthy and mechanically sound I've ever dealt with no second guesses people slate them but that's because of their own fault if you are transparent with them they will treat you accordingly absolutely amazing care and attention to detail take your car here if you want to be treated fairly
August 2023 by julie murr
Great service very helpful, fitted my car in, make sure it was safe for me to could drive, even made us a cup of tea as we had a long way, went totally out of their way for us today very grateful, definitely go back again.
August 2023 by Rhodri John
Brought my car in for 2 new tyres, could see the workshop was full of cars so had no issues waiting, Anthony and Ainsley on the desk informed me there would be a slight delay which was no issue whatsoever, while waiting I noticed a number of customers trying to rush a big job and they were getting very irate when told their car had a major fault which would render the vehicle unroadworthy. It amazes me how people are happy to fork out large sums when certain professionals tell them it's needed, but ignore or argue when it's for their vehicles.
July 2023 by Jac Birnie
Many thanks to Anthony and Ainsley at Llanelli Autocentre. Booked my car in for a major service, drop off at 8:30 started straight away, during the process of my service being done, was then contacted to mention about my front disc and pads close to spec, quoted a price being in the halfords sign up offer had 5% off mechanical work after asking about NHS discount they've mentioned I get get more money off which is amazing!!! Contacted me soon as the job was done, good bunch of boys,very polite.One thing I did notice during my presence in autocentre was people being rude to the boys on the counter regarding they wanted there work done ASAP couldn't get them booked on prior a weeks time due to them being fully booked wish people would understand during the times we are all currently in with everything going on, give the boys some slack !Other than that was really good experience didn't feel ripped off at all which I have felt from previous garages.
July 2023 by Jake Howells
they lost my wheel locking key then gas-lit me that it was never there, the manager Anthony just refused to help so £36 out of pocket for a new one.The kicker is the Tyre they told me needed replacing, doesn't, thankfully there are garages out there that are honest.
July 2023 by MARK WILLIAMS
Completely miss diagnosed an issue with my Ford, said it was an alternator problem and in fact it was the water pump, I would have been £400 plus out of pocket and car would have still had the issue.
July 2023 by GAVIN WILLIAMS
I had a warranty issue on 2 items on my Jeep Compass. I needed a diagnostic checked carried out to verify the issues and I was informed by Anthony and his team that they could deal with it. 3months it took them to resolve the issue. Countless times I was promised a call back - 9 out of 10 times they failed to do so.When the Jeep was finally booked in to do the work I also requested a quote for spark plugs. All booked in I was told? The day came and after taking a day off work I was told they didn?t order the plugs and when I pushed for a quote I was categorically told they couldn?t get them off their suppliers - they don?t do them. I phoned the Halfords Llansamlet branch who were always fantastic while I was living there and guess what? Quote received back in two days. One of those days was a Sunday May I add.Anthony should be embarrassed by the service him and his team member Rhodri delivered trying to deal with this issue. Not even an apology of Anthony (The Manager).As pleasant as they both seem. Halfords should stick to basics - tyres and MOT..Service: General repairs & maintenance
