August 2023 by Kathryn Evans
Never let's you use the petrol BP app to pay and get points even though they advertise it, and BP have said they do accept it there.Also, their website advertises they accept Evri parcels until 12pm, but got refused at 9pm. They finally said they'd let me this one time only and I couldn't scan my code because they'd disconnected the scanner.Really disappointing service every time I've been despite being loyal due to it being around the corner.Going to the other independent run stores instead to give my money there instead from now on. Support local business!
August 2023 by Rich
DO NOT VISIT!!!!!!! TERRIBLE RUDE SERVICE!!!!!Have visited here a few times now, and each time they find a way to surprise me with how rude and insulting to the BP Brand this station is? they claim that the BP app doesn?t work to pay for fuel (BP have confirmed that there are no errors there and expect it to work), they do not accept the BP card (BP confirm it does work and should be accepted there? and the station is covered in adverts for it?), and the Evri service that is advertised online as 05:00 - 00:00 firstly doesn?t work in store and also they refuse to take parcels past 8pm or sometimes unless you buy something? if you need fuel go elsewhere? and if you need to use their services? go to the lifestyle shop in Bryncoch!!! Avoid BP at all costs?
December 2022 by tracy bradley
ROBBERY on a grand scale. Just filled an empty 5L diesel container and they charged me for 6L . For every 5L you pay for 6L .THEFT ???.watch this space.
September 2022 by Michael David
Currently cheaper than supermarket petrol
August 2022 by shauna davies
PLEASE READdo not go here if you are pregnant and desperately needing to use the toilets as they refused my friend entry to the toilets.
August 2022 by Chris Bown
Great place to wash extra large loads bedding etc.
August 2022 by N S
Never answer the phone, must of rung the last 45 minutes to no avail.Only wanted to know if they were a DHL drop off point before I made the journey.Next time I?ll send a pigeon, it will be faster.
May 2022 by Nat S
Never answer the phone, must of rung the last 45 minutes to no avail.Only wanted to know if they were a DHL drop off point before I made the journey.Next time I?ll send a pigeon, it will be faster.
March 2022 by Claire D Thomas
If your using this garage for a Hermes drop off, don?t bother! This is no fault of Hermes. I had 2 parcels but she would only take 1. She said she didn?t have room and to come back tomorrow. Then she said the Hermes driver would only take so many. This is no good to me when I?ve paid Hermes for a 48hr service. She shrugged her shoulders. She didn?t care. I went back the next day for her to tell me Hermes machine wasn?t working. Yeah right. A few months ago when I used this service I used to have to give my name. Sign the handheld machine and get blue receipt with details on. Now all I get is a blue receipt thrown at me across the counter. Needless to say I have now found another Hermes drop off point a bit further away who are a lot more friendly and have much better customer service skills so I have no need to visit this appalling garage ever again.
March 2022 by Kate
Stupid prices. Extortionate infact. 12.99 for cigarettes for my mum which cost 10.80 in Asda. Rip off merchants. . . Won't be using them anymore. Everything there costs too much. Not just the ciggies....
October 2021 by Kim Lofredo
Major drawback is that the pay for fuel app is not working on this petrol station for some time. No bar code reader either at the till. Depends on the staff on duty if you have to read the numbers aloud or show them your fob or mobile phone.
September 2021 by Shaun Bowen
Wife just went down to put money on electric key for Daughter, got home and was no credit on the key, phoned up to inform garage and was hung up on twice, She went to garage with Granddaughter, only to be told its not their problem You will have to get in touch with EDF, spoke to manager, and all He did was shout Her down. AVOID this rip off joint, stealing money from people who can least afford to lose it. Shame on them.
September 2021 by Adey Davies
Tried to fill the tank on my car, pump was running really slow, so I was going to change to another pump, when I took my fingers off the pump handle, the cash still carried on adding up, with no fuel coming through, went into the shop to pay and inform staff, all she would suggest is use another pump, would not do anything about the overcharge. Avoid at all cost.
May 2018 by Rich Davies
Every time I visit to fill up my van the staff there are always polite and help full also inside the shop they go a nice selection of goods in case you need to pick something up quick
April 2018 by Daz Williams
Constantly running out of stock, not authorising lottery cards, a poor petrol station with very poor management.
