August 2025 by Marta Samuel
Professional, friendly, helpful. Amazing prices . Very good choice.
August 2025 by Steve D
It was very easy. Ian was very helpful and extremely knowledgeable on the different options available to us.
August 2025 by selma Phillips
No faults with store or delivery staff
June 2025 by Alisha Jennings
We were served by a gent called Cameron. Great with us and kind to our daughter. Made her feel a part of the experience too which we appreciated. Seemed very knowledgeable and avoided feeding us any typical sales nonsense. Seemed like a really genuine guy and that?s definitely a huge part of why we bought the mattress then and there.
My one thing I?d pick on- there was a pillow on one mattress that appeared to have been used previous by someone who?d had a fresh haircut or beard trim.
June 2025 by John
I Was Very Impressed When I Went To Bensons To Purchase A Bed.
Ian Was Excellent At Helping Me To Choose The Right Mattress Etc
June 2025 by Mat Spillets
Great service and communication from start at the store to finish at delivery. Plus so far I absolutely love my new bed. Many thanks
June 2025 by v Jamie Mason
I had a great experience with John 2 years ago. Since then I have relocated to Caerphilly and recently bought a home.
I had an awful experience with one of your competitors in Caerphilly and customer service was night and day difference. So I travelled over 50 miles to Bensons Llanelli yesterday. Just due to the quality of customer service I received 2 years ago. John is a asset to your business. On this occasion Cam took care of us and he was also expectational. He listened to what we needed and found us the best product. Much appreciated!
June 2025 by Michaela Oliver
Fantastic service from the gentleman in the llanelli store! Highly recommend
April 2025 by Edward Buckett
We were met in store by Ian who was as helpful as anyone could be. His knowledge and attention to our needs was excellent. It was an easy decision to return to him after visiting other stores to proceed with our purchase. We had used Bensons before and once again they delivered in style. Now just awaiting delivery of our new mattress. Welldone Ian.
February 2025 by sharlene phillips
All the girls staff @ forestfach are exceptional !!! Amazing ladies who go above and behond !! I can't express my gratitude. Iv been a customer for a very very long time and the staff at this store are exceptionally fantastic ??????
January 2025 by wayne wilkins
Deliberately misled about delivery time by John. He was only interested in the sale and told us what we wanted to hear. We only found out the true delivery time after we had paid a deposit and received an email. We feel conned and would not advise anyone to use this store.
January 2025 by Michael Marks
Cameron was very supportive in helping us decide on the Wardrobe and Three Mattresses that we purchased with no pressure sales which in my opinion goes a long way
January 2025 by Neil Thomas
Very professional company. Made you feel at ease whilst in store.the gentleman who served us was full of information and wasn't pushy at all.i would definitely recommend this company
November 2024 by Peter Brown
Sales guy was tops, very helpful and knowledgeable about the mattresses we were interested in
November 2024 by Buzzard Soul
Excellent. Cameron was extremely helpful in trying to arrange a suitable delivery date and making sure that our needs were met in the best way possible.
